Category: Australia Zone

  • April 17, 2023

    YuJa Engage Student Response System Update – “Jasper” Released to US, CAN, AUS, and EU Zones

    Australia Zone Canada Zone Engage Student Response System European Union Zone United States Zone

    We have successfully pushed an update to all YuJa Engage Student Response System instances residing in the United States, Canada, Australia, and the European Union. This release provides our users with a new poll activation workflow, SSO and LMS dual integration, LMS gradebook sync when sharing questions individually, download poll results, removed time limit for Surveys, and overall improvements to the platform.

    1. Improved Poll Activation Workflow
      We have implemented a revised workflow that offers a complete list of Polls within the Engage dashboard. This enables instructors to access their saved Polls easily, decide if they would like to activate them in a course, and select how they would like to release the Poll (i.e. choose to release individual questions or release all questions together).
      Instructor Dashboard
    2. Enhanced Panel Layout for the Poll Activation Dashboard
      As part of our ongoing efforts to enhance the user interface and improve the overall experience for instructors, we have made adjustments to the panel sizes on the Poll activation dashboard. This update aims to prioritize Poll questions and ensure their clear visibility while displaying essential information, including responses, attempt breakdowns, and participant activity feed.
      The new dashboard for sharing Polls
    3. Support for SAML-Based Single Sign-On Integration 
      We are pleased to announce that our YuJa Engage integration has been enhanced to support SAML-based single-sign-on integration. The integration will link the usernames and emails to a Single Sign-On (SSO) and Learning Management System (LMS). As a result, the Engage platform can now identify individual users regardless of whether they access the system using their SSO or LMS login credentials.
      YuJa Engage integration page.
    4. LMS Gradebook Sync for Each Question
      Building upon our gradebook sync integration for Polls, instructors can now seamlessly share individual questions with their students and receive real-time updates on the LMS gradebook. Results automatically sync to the gradebook as students complete each individual question, safeguarding their responses against any network errors that may arise during usage on mobile devices.
      Individual Poll question being shared within the Canvas LMS.
    5. Downloadable Results for Polls
      In providing a comprehensive offline viewing of Poll results, instructors can download an XLSX file containing a list of students, the overall result for each student, the IP address for the student’s device, and individual responses to questions.
      Gradebook page featuring the option to download results for a published Poll.
    6. Removed Time Limit from Surveys 
      We have removed the option to add a time limit when creating a survey. Instead, instructors can end the survey and view the results whenever they choose.
      The survey page features options to add various question types.
    7. Bug Fixes and Optimizations
      We have optimized the performance of YuJa Engage and made several bug fixes to improve the user experience. Highlighting some of these optimizations and fixes are:

      • Enhanced responsiveness of the student dashboard across multiple screen sizes.
      • Fixed an issue that prevented Poll responses from updating dynamically.
      • Refined layout for certain UI items across the platform. 
  • April 7, 2023

    YuJa Enterprise Video Platform Update – “Vitex Tree” Released to CAN, AU and EU Zones

    Australia Zone Canada Zone Enterprise Video Platform European Union Zone

    We have successfully pushed an update to all Enterprise Video Platform instances residing in Canada, Australia, and the European Union. This release provides our users with over 200+ updates. Highlights include: the ability for institutions to customize their EnterpriseTube menu tabs and carousels, a brand new Image Editor, direct live stream integration with the internal CampusTube, QR Code-based media consent forms, and much more. This update will be released to US zones next Friday.

    1. Deep EnterpriseTube Customizability Including Adding Custom Menu Tabs to Video Channels and Adding Video Carousels
      Institutions can now more deeply customize their EnterpriseTube with the ability to create a more tailored viewing experience. New capabilities include the ability to create Custom Tabs to Video Channels, as well as add additional video carousels to a given EnterpriseTube page.
      EnterpriseTube featuring new tabs and custom carousels.

        • Custom Menu Tabs – Custom-created tabs for Video Channels will be displayed in the navigation bar for users to access easily.
          Tabs within the nav bar of the EnterpriseTube.

       

        • Add Additional Carousels – Multiple video carousels of custom playlists can now be placed on a given EnterpriseTube page.
          View of a custom carousel.
        • Customized Ordering – EnterpriseTube Configuration settings allow administrators to set up customized tabs and carousels, adjust the order of the tabs, and link tabs and carousels to the EnterpriseTube.
          EnterpriseTube Configuration Settings.
    2. New Image Editor to View and Edit Photo Resources
      Complementing our Video Editor, we are now extending our media editing to include images. Here are a few key features of our new Image Editor:

      • Crop, rotate, and flip images.
      • Add shapes, texts, and shadows.
      • Adjust the size of the image to any resolution.
      • Choose from a range of filter styles to transform images.
      • Fine tune images by adjusting the brightness and contrast.
      • Add custom watermarks.
    3. Interchangeable Pre-Rolls and Post-Rolls to Align with Updated Institutional Branding Guidelines
      Complementing our ability to add fixed pre-rolls and post-rolls to videos, we now have the option to create interchangeable rolls by preserving the original video. This capability allows Content Creators to define branding guidelines for an institution, yet modify these guidelines without having to reprocess large amounts of video content.
      New option for the PLayer tab within media details to Burn Pre-roll and Post-roll permanently.
    4. YuJa User IDs Can Now Match Your Single-Sign-On or LMS Username
      To provide a consistent and streamlined process when identifying users on the Video Platform, we now can match the auto-generated YuJa User ID with your Single-Sign-On or LMS system usernames. Additionally, we’ve given administrators more control and flexibility by allowing them to rename existing user IDs within the Roster Panel.
      The Video Platform roster User IDs are shown to be the same as the LMS user ID.
    5. Delegate EnterpriseTube Folder Management to Non-Admin Users
      As part of our initiative to further the capabilities of EnterpriseTube, administrators can now delegate folders for non-admins to manage media content within. By editing the permissions of a folder, administrators can allow edit access to specific users, groups, or roles (i.e., all students or instructors). This enables non-admins to efficiently manage EnterpriseTube within a designated location.
      Edit Permissions for folder window.
    6. Link External Resources to Video Quiz Decision-Point Questions
      Quiz creators can now seamlessly add videos, documents, and links to decision-point questions, providing students access to relevant resources when selecting a decision.
      Video Quiz decision point question featuring Additional Resources.
    7. Video Quiz Slow-Down Controls Available
      In our previous release, we provided instructors with the option to disable speed controls for their video quizzes to prevent students from playing videos at increased speeds. This release enhances the feature by enabling slow-down controls when speed controls are disabled (but not speed-up controls).
      Video Speed Controls featuring only slowdown controls.
    8. Set Embargo Dates for Digital Assets Through Metadata Schema
      To ensure digital assets are only shared with the intended audience at the appropriate time, all media can now be tagged with an Embargo Date using a defined metadata schema. Embargoed media will be uploaded and labeled as such until the intended release date.
      Media Details panel showcasing the Embargo metadata.
    9. CampusTube now Supports Viewing Live Streams
      Building upon our initiative to broadcast and publish RTMP live streams across the Video Platform, Content Creators can now live stream to an internal audience using the the internal-facing CampusTube.
      RTMP Session being created and then shown inside CampusTube.
    10. RTMP Streams Now Support Fixed Stream Keys
      To provide a consistent integration point for third-party RTMP encoders, RTMP streams can now be integrated into the video platform with fixed stream keys. This enhancement ensures a consistent integration experience and allows administrators to maintain the same stream key for each session, enhancing the efficiency of their workflows. Further, to provide an added layer of security, the stream key token can be regenerated.
    11. View Real-Time Analytics for Individual Stream in Multi-Live Stream
      Live stream real-time analytics now provide more granular reporting for multi-stream sessions with details regarding Stream Health, Download Bandwidth, and Transcoding Status for each stream within the session.
      Live Stream Analytics.
    12. QR Code-Based Consent Form Distribution
      Institutions can now easily distribute consent forms using a simple and convenient QR code system. This simplifies the consent process and ensures that all necessary forms are obtained efficiently.
      QR Code for consent forms.
    13. Bulk-Merge Videos into a New Video Using Shared Folders
      We have expanded our Bulk Merge feature to allow users to merge media content within a shared folder. With this new functionality, the owner of the folder can merge multiple videos into a single video without having to launch the Video Editor.
      Merge Videos Window featuring three videos having been selected.
    14. Automatically Add the YuJa LTI Link to New Moodle Courses
      Administrators can now set up their LTI configuration within Moodle to automatically enable YuJa for newly created Moodle courses.
      Moodle Logo.
    15. Improved Folder Navigation Capabilities for Media Chooser
      Our previous breadcrumb-based navigation system has been replaced with a more intuitive tree-navigation system that allows Content Creators to view and transition between hierarchical folders more easily.
      The Media Chooser featuring a tree-like structure to folder navigation.
    16. Optimized Media Transcode File Size
      We have made several backend improvements to handle media transcode size and quality while retaining the quality of their content.
    17. New APIs for Managing Content and Folders
      We have added new APIs to manage video content. To learn how to use these and any of our other APIs, please visit our API Support guide.

      • Publish/Unpublish Content: Allow users to publish or unpublish content from both the EnterpriseTube and CampusTube libraries.
      • Group Folder Assignment: Assign groups of users to a given shared folder within the CampusTube.
      • Enable RSS: Folders with public permission on the EnterpriseTube can have an RSS feed enabled.
      • Edit Folder Permissions: Edit sharing permission of a CampusTube or EnterpriseTube Folder.
  • April 3, 2023

    YuJa Verity Test Proctoring Platform – “Jade” Version Released to US, CAN, AUS, and EU Zones

    Australia Zone Canada Zone European Union Zone United States Zone Verity Test Proctoring Platform

    We have successfully pushed an update to all instances residing in the United States, Canada, Australia, and the European Union. This update includes enhancements to the UI for Verity Quiz settings, the ability to create and save custom quiz profiles, a new live-proctoring dashboard for students, an option to download proctored sessions, and support for Moodle version 4.1.

    1. Instructors Can Create and Save Custom Proctoring Profiles
      Instructors can now supports the creation of custom profiles for their proctoring settings. These profiles can be easily accessed and applied immediately to an upcoming proctored test.

    2. New Intuitive Button Layout for Proctor Settings
      We have updated the UI to provide a modern look for instructors and optimized how they view and interact with settings. By introducing an intuitive button layout, we have made it simple for instructors to navigate through all proctor settings with ease. With a few clicks, instructors can effortlessly apply desired settings to their proctored tests.
      A view of the proctor settings.

    3. Live-Proctoring Dashboard for Students
      Building upon our previous update for the instructor dashboard, the Live-Proctoring Dashboard for students provides steps to authenticate themselves for test sessions and a dynamic panel showcasing upcoming live tests. Students can easily register for upcoming sessions by selecting their preferred timeslot before the start of the test.

    4. Download Verity Recordings
      Instructors and admins now have the option to access a downloadable version of proctored sessions for offline viewing. A download link can be requested from the specific session they wish to review, and it will be conveniently delivered to their email inbox.
      Session Attempt Featuring the Download Request Sent dialogue box.
    5. Support for Moodle Version 4.1
      We are pleased to announce that Moodle admins can now enable Verity for Moodle version 4.1. To learn how to install Verity on your Moodle platform, please visit our guide on Integrating the Video Platform into Moodle. If Verity is already installed on your Moodle platform, no extra steps are required, and you may update your platform.
      Moodle 4.1 Logo
  • March 22, 2023

    YuJa Engage Student Response System – Update RC20230315 to US, CAN, AUS, and EU Zones

    Australia Zone Canada Zone Engage Student Response System European Union Zone United States Zone

    We have successfully pushed an update to all YuJa Engage Student Response System instances residing in the United States, Canada, Australia, and the European Union. This release provides our users with a new mobile app for Engage, a dashboard for students, a redesigned Instructor View for sharing Polls, and overall improvements to the platform.  

    1. D2L Brightspace and Moodle LTI 1.3 Integration for Student Response System
      D2L and Moodle admins may integrate YuJa Engage for their institution to allow polls and surveys to be created and published directly to desired courses. Students may then access YuJa Engage, participate in polls and surveys, and have their grades synced to the LMS Gradebook. To learn more about the integrations, please visit our support guide on integrating the YuJa Engage platform for D2L Brightspace or Moodle.
      The YuJa Engage platform is shown inside the D2L Brightspace and Moodle LMS.

    2. Mobile IOS App for Students
      To provide students with on-the-go access to Polls and results, we have released the highly anticipated iOS app for YuJa Engage. Download the app through the App Store to join polls and view results directly from your smartphone. Future updates will provide an Android app for students to download and access Polls.
      Mobile view of a student taking an Engage Poll.

    3. New Dashboard Homepage for Students
      Students can stay up to date with recent Polls and results through the new dashboard for their homepage. By offering instant viewing of active and past Polls in real-time and the ability to join Polls using codes, students can access everything they need from a single, easy-to-use location.
      The Student Home Dashboard features separate panels; organizing content into Join Polls, Enrolled Courses, Join using code, Recent Results, and Support Center.
    4. New Poll Activation Dashboard for Instructors
      We have updated the UI to provide a fresh new look for instructors to view the results of their live Polls. Instructors can see responses to questions as they are completed, a breakdown of attempts, and an Activity Feed of participants in the Poll.
      Sharing a Poll features five panels for instructors to view. The questions panel, Responses, Poll Code, Participants, and Activity Feed are available.

    5. Bug Fixes and Optimizations
      We have optimized the performance of YuJa Engage and made several bug fixes to improve the user experience. Highlighting some of these optimizations and fixes are:

      • Joining a Poll after it has ended will direct the participant to the results page.
      • More responsive UI when participating in Polls from a smartphone.
      • Faster response time when viewing past Poll results.
  • March 22, 2023

    YuJa Verity Test Proctoring Platform – Update RC20230317 Released to US, CAN, AUS, and EU Zones

    Australia Zone Canada Zone European Union Zone United States Zone Verity Test Proctoring Platform

    We have successfully pushed a release to all instances residing in the United States, Canada, Australia, and the European Union. This update enhances the live-proctoring dashboard for instructors to create human-proctored tests. 

    1. Live-Proctoring Dashboard for Instructors
      The Live-Proctoring dashboard provides instructors with tools to manage online tests in real time. Keep track of Past, Upcoming, and Active sessions with a user-friendly interface that allows instructors to see when tests are scheduled and plan accordingly.
      Verity Instructor dashboard for human proctoring. Features panels for active, upcoming and past sessions along with a monthly calendar view of sessions.
    2. Create Human-Proctored Sessions in Three Simple Steps
      Creating a human-proctored session is easy with our simple three-step process:

      • Create Sessions
      • Assign Proctors
      • Confirm details

      By following these steps, instructors can create reliable and secure human-proctored test sessions. To learn more about creating a human-proctored session, please visit our guide on Creating a YuJa Verity Live-Proctoring Test.

  • March 8, 2023

    Software Capture for PC – Update v12.1.0.0 Released to US, CAN, AU, and EU Zones

    Australia Zone Canada Zone Capture Portfolio European Union Zone United States Zone

    We have successfully pushed an update to all Software Capture for PC instances residing in the US, Canada, Australia, and the European Union. This update includes migrating to a 64-bit architecture to improve performance, the ability to customize additional default configurations when installing and registering the Software Capture application, and improvements to the overall application based on field data.

    1. Upgrade to a 64-Bit Architecture and 50%+ Improvement in Memory Footprint

      Migrating to the 64-bit architecture has significantly improved the performance of the Software Capture application by allowing it to take advantage of the larger memory space available in compatible systems. As a result, the Software Capture application will be able to allocate the appropriate memory resources for the workload and, as a result, will use memory resources approximately 50-60% more efficiently, as well as complete tasks much faster than previous versions.

      In practical terms, the Software Capture application can now address bottleneck issues that resulted in devices such as webcams disconnecting, or crashes due to a lack of memory resources. With the improved architecture, the application can take full advantage of any allocated memory, allowing for better scaling when handling high-intensity scenarios (such as multiple 4k cameras at high framerates).
      YuJa Software Capture Confidence Monitor

    2. Improved Fleet Management Capabilities Related to Improved Remote Configuration Deployment Deploy Capabilities
      As part of our strategic plan to enhance large-scale remote deployments of the Software Capture application, Administrators can remotely set and override many configurations and settings. By deploying a configuration file to devices, admins can simultaneously set standard customized settings across hundreds of devices. Some of these adjustments include the following:

      • Default Media Capture Engine
      • Language Override settings
      • Webcam and Screen Capture settings
      • System settings, including the use of alternate rendering modes

      To learn how to download, edit, and deploy the configuration file for your institution, please refer to our guide on Auto-Registering and Configuring the Software Capture Application for PC.
      The configuration settings for YuJa Software Capture.

    3. Resolved Stability and Field Issues
      We have resolved the a number of smaller issues to enable an enhanced user experience:

      • Resolved an issue that prevented users from utilizing Watchpoint folders to publish recordings to their selected channels.
      • Resolved an issue that only allowed users to select channels from the Internal Library. With this resolved, users will be able to select any channel to publish recordings in.

       

  • March 5, 2023

    YuJa Verity Test Proctoring Platform – Update RC20230302 Released to US, CAN, AUS, and EU Zones

    Australia Zone Canada Zone European Union Zone United States Zone Verity Test Proctoring Platform

    We have successfully pushed an update to all YuJa Verity Test Proctoring Platform instances residing in the US, Canada, Australia, and the European Union. This update includes a look into our new Live Proctoring feature, integration support for D2L Brightspace, new placements for Reports, and a Student Exemption list for all Learning Management Systems.

    1. Verity Live Proctoring (Beta)
      YuJa Verity now offers additional protection to the integrity of online tests by providing human-controlled live-proctoring sessions in conjunction with our established AI-based reports. Instructors can enable the feature within their quiz settings and set specific time slots for tests to be monitored. Students then have the flexibility to register for slots that best suit their needs.
      Proctor view of students taking a test. A list of Events including student names are seen to the left.

    2. Support for D2L Brightspace Now Available
      To ensure exam integrity with test proctoring, YuJa Verity is now available for D2L Brightspace. Instructors can set specific restrictions on individual quizzes, view recordings of testing sessions, detailed reports of suspicious activities, as well as their courses. To learn how to integrate YuJa Verity with your D2L Brightspace instance, please visit our guide on Integrating YuJa Verity for Test Proctoring into D2L Brightspace.
      D2l view of a Proctored Test which includes the Verity Recording Panel.
    3. Additional Placement for Reports
      To provide admins and instructors with a convenient location to view their reports, Institution Reports and Course Reports can now be accessed directly from the YuJa Verity LTI link (in addition to their existing placements).
      YuJa Verity LTI link page features access to Institution reports and Proctoring reports in the navigation menu.
    4. Student Exemption List for all Learning Management Systems
      Similar to our previous update for Canvas and Moodle, instructors can now disable YuJa Verity for individual students who are already within a physically proctored environment. Simply access the quiz settings and add students to the exempted students list. For more information on how to access and use this feature, please visit our support guide on Creating an Exempted Student List.
      The Student Exemption list features a list of all students and exempted students.
    5. Sort Verity Results Alphanumerically
      When reviewing the Verity Results table, instructors can organize the list of students alphanumerically.

    6. Enable Stop Session Recording at the Institution and Course Level
      Our previous update disabled the Stop Session Recording feature for Moodle and Canvas and allowed instructors to enable the feature for individual quizzes. This update enhances the feature and allows instructors to use any LMS to enable Stop Session Recording from our new Settings options, accessed through the Verity LTI link. By accessing the link, admins can choose to enable the feature for their institution, and instructors can configure the setting for their courses.

  • March 3, 2023

    Enterprise Video Platform – Minor Update RC20230303 Released to US, CAN, AU and EU Zones

    Australia Zone Canada Zone Enterprise Video Platform European Union Zone United States Zone

    We have successfully pushed a minor follow-up release to all instances residing in the United States, Canada, Australia, and the European Union. This update allows Content Creators to broadcast and publish RTMP live streams to multiple locations.

    1. Broadcast and Publish RTMP Live Streams to Multiple Locations
      We have redesigned how media is distributed to the Video Platform to provide Content Creators with more options for where to publish and stream their media. When activating an RTMP session, Content Creators may now select multiple locations, including EnterpriseTube and CampusTube, to publish and view their recordings. To learn how to set up and use RTMP streaming, please visit our Overview of RTMP Live Streaming guide.
      RTMP Session Panel for users to set up their session, publishing and live streaming locations.

  • February 24, 2023

    YuJa Enterprise Video Platform – Update RC20230224 Released to CAN, AU and EU Zones

    Australia Zone Canada Zone Enterprise Video Platform European Union Zone

    We have successfully pushed an update to all Enterprise Video Platform instances residing in Canada, Australia, and the European Union. This release provides our users with updates to delay a Video Platform release cycle, add non-video content to the EnterpriseTube, enable automatic human captioning, add custom resolutions to images, faster load times for the Media Library, the option to suspend users, download audit logs, disable speed controls for video quizzes, live caption usage, and over 200+ improvements and optimizations. This update will be released to US zones next Friday.

    1. “Blue-Green Version Self-Selection”: Ability to Delay a Video Platform Update by One Release Cycle
      Originally dubbed our “Blue-Green Version Self-Selection” to complement our Continuous Update Architecture, institutions can now opt to delay their Video Platform by one release cycle. By providing the flexibility to align version updates to an institution’s academic calendar, admins may choose to remain on an older version of the Video Platform.

      To learn more about this feature, please visit our guide on Delaying a Video Platform Release Cycle.
      Release Settings panel showing Delay By One Cycle selected from the Controlled Release drop-down menu.
    2. EnterpriseTube Now Supports Non-Video Content
      In expanding the content available for users to publish on EnterpriseTube, we have added support for documents such as PDFs, text files, Word documents, and Excel spreadsheets. Future releases will focus on adding support for additional media content, such as images.
      A folder within the EnterpriseTube featuring a gallery view of videos and documents.
    3. Automatic Course-Level Human Caption Requests
      Institutions that are required to provide a human-captioning accommodation for a particular set of student(s), may now setup their course to automatically send videos for human captioning. To learn how to request human captioning for your course, please visit our guide on Enabling Automatic Course-Level Human Captioning.
      The Course-Level Human Captioning settings features options to select a language and turnaround time for when captions should be completed.
    4. Accelerated Image Loading with Support for Industry-Standard SRCSET Capability
      Content Creators can now predefine resolutions for images using the industry-standard srcset. By using the srcset, users can create responsive images to help save bandwidth by only displaying the correct resolution for their screen. Whether that be on mobile or computer devices, Content Creators can let the browser decide which predefined resolution is best for the user’s viewing experience. To learn how to add custom sizes for images, please visit our support guide on Adding Custom Sizes for Images.
      The links tab within Media Details for an image. Features various widths and heights for the image.
    5. New Design for My Media Enables Faster Load Times for Media Library
      Users with large volumes of images in their Media Library will notice significantly faster response times when navigating their content.
      My Media collection featuring image assets.
    6. Suspend Users After a Specified Number of Days
      Admins can automatically suspend users who have not accessed the Video Platform after a specified number of days. To learn how to use this feature, please visit our guide on Changing the Account Status of Users.
      The Additional Options panel within the Video Platform features the setting to suspend users after a set number of days.
    7. Download Filtered Audit Logs
      Admins can now download a filtered list of audit events for use in third-party analysis tools to gauge activity on particular events on their Video Platform instance.
      The audit log show various events occuring on the Video Platform such as new folder being created and logins. The feature is shown inside the notification tabs in the Admin Panel.
    8. Disable Speed Controls for Video Quizzes
      To ensure that students pay full attention to video quizzes, instructors can now disable video-speed options to prevent students from watching video quizzes at an increased speed.
      Video Quiz settings features the Disable Video Speed Options setting within Quiz Options.
    9. Video Ownership Changes Also Change Associated Video Quiz Owner
      Content Creators who wish to change the ownership of a video will now have any associated video quizzes moved to the new owner as well.
    10. Video Quiz Sync Reports with Bulk LMS Gradebook Re-Send
      In providing admins with greater insight into their video quiz integration, a report containing a list of completed video quizzes that still need to be synced to the Learning Management System grade book can be generated. Admins can then attempt to synchronize the grades to the LMS using our new Bulk Grade Book Sync option located within the interface.

      The impetus of this feature was a customer situation where their Learning Management System had an outage and a large number of video quizzes could not be synced and were also hard to pinpoint which ones needed re-synchronization.
      The advanced filter in the notifications tab now features a new setting under Video quiz titled LMS Gradebook Failed to Sync.
    11. Metadata Tags Copy Over to Newly Saved Videos and Duplicated Media
      Content Creators who wish to duplicate or save their media as a new video using the Video Editor will also have their metadata tags copied.
    12. Enhanced Thumbnail Status for Browser Capture
      The status of Browser Capture recordings is accurately updated in real-time allowing Content Creators to view whether their recording is in progress, uploading, or has been uploaded to the Video Platform.
      Thumbnail status of a video stating that the Video is being processed in the background.
    13. Optimized Handling for Sub-Admins of Devices Tab within Admin Panel
      We have optimized handling to only allow sub-admins access to view and manage Device Schedules within their assigned sub-organization.
    14. View Live Caption Usage
      Admins can now access an overview of live ASR caption usage. We also improved the look-and-feel of all captioning usage summary interfaces.
      A summary usage of live captions being used. Live caption minutes left are shown for Software Capture, Hardware Hub, and Live Streams.
    15. Improved Permissions-Based Consistency for Actions in Search Results
      Previously, users searching for media content would be presented with inconsistent actions they could perform for media within their search results (e.g., Play, Share, Publish, etc.). We have now improved upon this feature to allow admins, instructors, and students to receive consistent actions based on their roles and permissions for specific content.
  • February 21, 2023

    Software Capture for PC – Update v12.0.0.0 Released to CAN, AU, and EU Zones

    Australia Zone Canada Zone European Union Zone United States Zone

    We have successfully pushed an update for Software Capture for PC binary to all instances residing in the Canada, Australia, and the European Union (the US zone update will happen next Friday). This update provides our users with the new Microsoft Media Foundation engine, improved compatibility for DirectShow capture cards, improved workflow for profile creation, new architecture for Remote Profile Management, horizontal and vertical orientation for cameras, updating the engine for proctoring, the ability to publish recordings into multiple channels, audio gain adjustments, and other optimizations.

    1. New Microsoft DirectShow Engine Bridge for Enhanced Device Compatibility
      In a previous release, we introduced a Microsoft Media Foundation-based Capture Engine, which takes advantage of advanced GPUs and instruction sets. In this release, we are introducing a DirectShow Capture Engine Bridge, which interconnects with the existing capabilities of Media Foundation, as well as enhancing compatibility with older devices that only have DirectShow device drivers.

      Our field analysis over the last 12 months indicates that the vast majority of issues with the Software Capture stem from device driver incompatibilities related to DirectShow. We encourage you to test your devices with the latest Software Capture and provide us with any feedback for use in subsequent enhancements and patches.
      Application Settings for YuJa Software Capture highlighting Media Capture Engines.
    2. Improved Compatibility for Capture Cards
      Users who were experiencing issues with certain capture cards (e.g., Magewell, Matrox, etc.), can now switch to the Microsoft DirectShow engine within their configuration settings, for enhanced compatibility.
    3. Enhanced Workflow for Profile Creation
      Profiles can be created and edited without closing the Confidence Monitor. Additionally, users will be pleased to know that a restart of the Software Capture application will no longer be required for profile changes to take effect.
    4. New Architecture for Remote Profile Management
      We have redesigned the underlying architecture of Remote Profile Management for the Software Capture application as a part of our ongoing efforts to provide a more reliable experience to our users. In doing so, we have expanded the remote profile management, which was introduced in the previous release, to include most of the features that would otherwise only be configurable directly from the Software Capture application.
    5. Horizontal and Vertical Orientation for Webcams
      By enabling the new Microsoft Media Foundation engine within Configuration settings, users will be able to adjust the horizontal and vertical orientations for their webcams. Two different Confidence Monitors, each showing a horizontal flip.
    6. New Recording Engine for Proctoring
      Our proctoring users will be pleased to know that we have implemented the new Microsoft Media Foundation engine, introduced in this release, to our Software Capture proctoring experience. Not only will this allow users to view higher-quality playbacks, but it will also address many issues which resulted in crash reports.Confidence Monitor UI for proctoring.
    7. Publish Recordings into Multiple Channels
      Content Creators may now publish recordings to multiple channels simultaneously by taking advantage of our new tree-structured layout. Use the search filter feature to navigate through an organized list of channels and subchannels and select as many locations as desired to add to the publication list. With no limits on how many locations can be selected, Content Creators will be able to reach all desired audiences easily.
      The media channel window for YSC features various channels to select from in a tree-view list.
    8. Adjust Audio Gain from the Software Capture Application
      We have provided users the ability to adjust the gain of their microphone from within the Software Capture application.
      The audio gain panel for the YuJa Software Capture application.
    9. Optimization and Bug Fixes
      We have optimized the performance of the YuJa Software Capture application and made several bug fixes to improve the user experience. Highlighting some of these optimizations and fixes are:

      • The Software Capture application will provide feedback when audio and video sources do not match the selected profile’s settings. 
      • Computers will no longer enter sleep mode during a recording.
      • Resolved multiple stability issues for the PowerPoint Add-in.