Hardware Hub Firmware – Update v5.00 Now Available
A new Hub firmware is available for both the RCS-430 and RCS-550 models focused on improving the handling of specific scenarios and edge-cases. To request your Hubs to be updated, please provide a list of Hub UDIDs to your designated Customer Success Manager.
- Improved Source Recovery Logic During Disconnections
The Hub-side and video processing-side has been improved to better handle situations where the audio or video source disconnects intermittently during the recording.
- Improved Internet Disconnection Recovery Logic
Improved live stream resumption in situations where the Hub’s Internet becomes unstable or disconnects temporarily.
- Added Firmware Version Summary within Source Details Tab
To help organizations track the versions of the specific components of their Hub’s firmware.
- Improved LCD Screen Status Indicators
Improved the status indicators that are displayed for the Hub’s recording statuses.
- In addition to the above improvements, a number of fixes for specific scenarios were also improved including:
- Resolved issue where, in some situations, RS 232 commands did not transmit correctly to the RCS-550 Hub.
- Improved source synchronization when a pause and resume operation occur via RS-232 commands.
- Resolved issue where if inline audio is unplugged during the recording, the audio wouldn’t record after being plugged in back.
- Resolved issue that prevented capture at the 1920 x 1200 aspect ratio
- Resolve issue that could result in a slow memory usage and generate excessive logs
- Improved stability and quality of HDMI Embedded Audio recording