We have a new firmware available for Hardware Hubs. If you are interested in updating to the latest firmware, please contact your Customer Success Manager or Account Manager. This firmware is a maintenance release that also adds the ability to record HDCP signal devices such as MacBook inputs, improved robustness of livestreams, and 20+ smaller improvements. Please note that the firmware is available upon request.
- HDCP Signal Recording and Livestream Support
This update now allows Hardware Hubs to support recording and livestreams from MacBook and other HDCP signal devices.
- Show IP Address for the Hub on the Session Page
Administrators can now easily locate the IP Address for their Hub on the Hardware Hub Settings panel.
- Increased Robustness if the Hardware Hub Powers off or Terminates Abnormally
This update provides added robustness if your Hardware Hub abnormally powers off during a live stream or recording session.
- Service to Support Hub Watchdog Hardware
In the rare case you find your Hardware Hub in an error state, this update now supports new 24/7 physical “Watchdog Hardware”, which will assist in automatically rebooting the Hub without intervention.