We have successfully pushed an update to all Software Capture for PC instances residing in the US, Canada, Australia, and the European Union. This update includes migrating to a 64-bit architecture to improve performance, the ability to customize additional default configurations when installing and registering the Software Capture application, and improvements to the overall application based on field data.
Migrating to the 64-bit architecture has significantly improved the performance of the Software Capture application by allowing it to take advantage of the larger memory space available in compatible systems. As a result, the Software Capture application will be able to allocate the appropriate memory resources for the workload and, as a result, will use memory resources approximately 50-60% more efficiently, as well as complete tasks much faster than previous versions.
In practical terms, the Software Capture application can now address bottleneck issues that resulted in devices such as webcams disconnecting, or crashes due to a lack of memory resources. With the improved architecture, the application can take full advantage of any allocated memory, allowing for better scaling when handling high-intensity scenarios (such as multiple 4k cameras at high framerates).
To learn how to download, edit, and deploy the configuration file for your institution, please refer to our guide on Auto-Registering and Configuring the Software Capture Application for PC.