Category: Australia Zone

• October 6, 2023

  YuJa Verity Test Proctoring Platform – “Opal” Version Released to US, CAN, AUS, and EU Zones

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Verity Test Proctoring Platform

  We have successfully pushed an update to all instances residing in the United States, Canada, Australia, and the European Union. This update includes the option to enable the Lockdown App for Canvas New Quizzes, improved processing times for recordings, the option to adjust email settings at the institution level, and enhanced design and text elements across the platform. 

  
  

  1. Improved Design for the Verity Recording Panel
     
     The Verity Recording Panel now provides a new look and feel that seamlessly aligns with our brand development goals. Our intuitively refined design enhances the user experience, particularly when utilizing the Zoom feature.
     
  2. Lockdown App now Supports Canvas New Quizzes
     Instructors who prefer to use “New Quizzes” in Canvas can now utilize the Lockdown App and its available settings to create the most reliable proctoring environment for online assessments.
     
  3. Improved Processing Time for Recorded Assessments
     We’ve enhanced our processing efficiency to ensure that recorded assessments are available within the Results table in as little as a few minutes, whereas previously, instructors could have to wait up to three hours.
     
  4. Adjust Email Settings at the Institution Level
     Verity provides daily emails detailing a summary of all proctored sessions submitted. This setting can now be disabled on an institutional level and available on a per-course basis.
     
  5. Delete Assessments from the Assessment Tab
     The Verity Portal offers a dedicated tab on the Automated Proctoring, Lockdown App, and Live Proctoring pages, presenting a convenient list of assessments. Instructors can access this Assessment tab for each proctoring tool, allowing them to delete assessments without the need to locate them within the LMS.
     
  6. Enhanced Design Elements and Text Across the Lockdown App
     
     To enhance the user experience, we have taken a step toward updating areas of improvement for the Lockdown App through incremental design elements and text adjustments. The refreshed UI and text have been curated to guide students through the essential proctor checks, ensuring a seamless transition into their assessments.
  7. Visual Refresh for the Verity Portal
     We have provided a new look and feel to the Verity Portal, providing a structured approach to the various Proctored Tools accessible from the left-side navigation menu. Instructors and students will be able to select their preferred tool, view setup steps, and have access to view and edit associated assessments.
     
  8. Streamlined User-Friendly Updates
     As we continue to expand upon Verity, we’ve taken a close look at providing minor updates to existing features to help elevate the experience for instructors, proctors, and students. Below are some of these enhancements.
     • Microphone and Camera permissions will automatically be enabled on the Chrome browser.
     • When students register for a time slot, if only one option is available, it will be automatically selected.
     • Proctors will receive a notification if students leave a live proctoring session. 
• September 29, 2023

  YuJa Engage Student Response System Update – “Perth” Released to US, CAN, AUS, and EU Zones

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Engage Student Response System

  We have successfully pushed an update to all YuJa Engage Student Response System instances residing in the United States, Canada, Australia, and the European Union. This release provides our users with the option to pre-schedule Poll releases, filtering options for locating Polls and Surveys, and overall enhancements to the platform through element redesigns and bug fixes.

  1. Ability to Pre-Schedule Poll Releases
     We’re enhancing the way Creators can initiate Polls by introducing the option to schedule active Polls. This enables Creators to provide asynchronous Polls that participants can complete within a specified timeframe with the option for gradebook synchronization. To learn more about this feature, please visit our guide on Scheduling Polls for YuJa Engage.
     
     
  2. More In-Depth Engagement Analytics
     When sharing polls, Creators can now access the Average Engagement analytic, which displays the percentage of participants who have attempted to answer questions. Furthermore, the Participants Platform panel offers a detailed breakdown of how users access the poll, including their choice of browsers and platforms, such as Windows, Mac, or Mobile.
     
  3. New Filtering Options for Locating Polls and Surveys
     IT Managers and Creators now have greater precision when locating Polls and Surveys with the help of new filtering options. These options allow users to specify their preferences, such as choosing whether to view Polls or Surveys and selecting whether they are active.
     
  4. Require Names When Participants Join Anonymously
     Previously, participants joining anonymously were not required to enter a name. In this update, we introduced a setting allowing IT managers and Creators to require participants to enter a name.
     
  5. Enhanced Design Elements and Text Across the Platform
     To enhance the user experience, we have taken a step toward updating areas of improvement through incremental design elements and text adjustments that can help facilitate ease of navigation across the platform. We encourage IT Managers and Creators to take a look at our new design spacing, buttons, messages, and more. We thank you for your valuable feedback as we continue to roll out even more enhancements to the platform.
     
     
  6. Bug Fixes and Optimizations
     We have optimized the performance of YuJa Engage and made several bug fixes to improve the user experience. Highlighting some of these optimizations and fixes are:
     • Resolved issues with SSO and LTI linkage.
     • Resolved issues with Polls having blank titles.
     • Resolved issues that prevented Poll questions from being shared individually.
• September 5, 2023

  YuJa Verity Test Proctoring Platform – “Nepheline”-Post Release Update to US, CAN, AUS, and EU Zones

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Verity Test Proctoring Platform

  We have successfully pushed a hotfix to all instances residing in the United States, Canada, Australia, and the European Union. This hotfix includes refined workflows for Canvas New Quizzes, students attempting to take a proctored assessment, ID Verification, and several optimization and bug fixes.

  
  

  1. Refined Verity Workflow for Canvas New Quizzes
     Previously, instructors were required to create a Canvas New Quiz before enabling Verity. We have refined this process to allow instructors to enable Verity as they are creating their quizzes.
     
  2. Updates to the Student Workflow Interface for the Browser Extension and Lockdown App
     Text and icons are thoughtfully centered, providing a more intuitive and visually pleasing process as students prepare to access their assessments.
     
  3. Refined Workflow for ID Verification
     In addition to our AI-enhanced ID verification, we offer students the convenience of capturing photos of their ID and face for manual verification by their proctors.
     
  4. Improved Facial Analysis Recognition Under Low-Light conditions
     We’ve improved our AI-enhanced ID verification to deliver faster and more dependable student identification, even in low-light conditions.
     
  5. Optimization and Bug Fixes
     We have optimized the performance of YuJa Verity and made several bug fixes to improve the user experience. Highlighting some of these optimizations and fixes are:
     
     • Resolved issues related to color adjustment and user-friendly messages.
     • Enhanced the precision of Course and Institution reports.
     • Flagged events will accurately appear on recordings.
• August 30, 2023

  YuJa Hardware Hub – “Everest” Firmware Update Now Available

  Australia Zone Canada Zone European Union Zone United States Zone

  We have released a new Hardware Hub RCS 550 firmware that is available for update within the Devices Panel. This update provides our users with real-time health and performance monitoring and the option to publish and live stream to EnterpriseTube and CampusTube folders. 

  
  

  1. Real-Time Health and Performance Monitoring for the Hardware Hub
     The Hardware Hub is trusted for seamless, end-to-end video capture and distribution. To ensure the reliability of your device during sessions, we now offer live tracking for the performance of the Hardware Hub. View analytics such as:
     • CPU Temperature reading
     • Video streaming quality
     • Storage management
     • Hardware issues

     By monitoring the performance of the Hub, administrators will be able to take note of crucial readings to better manage their recordings.
     

  2. Manage and Resolve Issues for Configured Devices
     We have added a check for source issues within the Device Status report by providing instant viewing of how many devices are experiencing issues. If any device is experiencing problems, simply click ‘Resolve Issues’ to be directed to the device configuration page, where adjustments can be made or seen for pressing issues such as connecting a device to the correct source or viewing which device has disconnected.
     
     
  3. Live Stream and Publish to the EnterpriseTube and CampusTube
     The Hardware Hub has previously been able to live stream and publish to Channels inside the Video Platform. We are now expanding this capability to allow users to publish to any location within their EnterpriseTube or CampusTube folders.
     
• August 29, 2023

  YuJa Engage Student Response System Update – “Oxford” Released to US, CAN, AUS, and EU Zones

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Engage Student Response System

  We have successfully pushed an update to all YuJa Engage Student Response System instances residing in the United States, Canada, Australia, and the European Union. This release provides our users with a new matching question type, a YuJa Engage desktop app for Mac Keynote presentations, and enhancements to the Engage mobile app.

   

  1. New Matching Question Type
     To further expand on our growing list of question types, Engage now offers Creators the option to include matching questions. This new question type prompts Poll Participants to pair items with predetermined options, contributing to a more engaging interactive experience.
     
  2. YuJa Engage Desktop App for Poll Integration with Apple Keynote
     The YuJa Engage desktop app is now accessible for Mac Keynote to provide users with a seamless Student Response System during live presentations. The app will allow users to integrate individual questions within their Keynote presentations while providing a comprehensive view of corresponding results. The Engage desktop app will be available for download on the App Store in the coming week. We hope you enjoy creating interactive and engaging presentations.
     
  3. Features for the YuJa Engage Mobile App Are Now Aligned with the Web App
     To provide consistent and reliable features to the mobile app comparable to the web app, we have added and resolved many issues to enhance the overall user experience. Highlighting some of these features are: Word Cloud question type support, Hide correct answers, Thumbs up and thumbs down reactions, as well as resolved issues to allow reattempts.
     
• August 25, 2023

  YuJa Himalayas Data Archiving Platform Update – “Yoshino” Released to CAN, AU and EU Zones

  Australia Zone Canada Zone European Union Zone YuJa Himalayas Archiving Add-On

  We have successfully pushed an update to all YuJa Himalayas Data Archiving Platform instances residing in Canada, Australia, and the European Union. This update provides a new recurring policy action to move files to the owner’s recycling bin,  the option to bulk restore archived media, and improved naming conventions for rules in the Policy Creator.

  1. New Recurring Policy Action – Move Files into Owner’s Recycle Bin
     Administrators can now establish a recurring policy action designed to remove content from users based on custom-set rules for the policy. Following the policy’s execution, designated content will be cleared from all locations and moved to the Content Owner’s recycling bin. Should Content Owners opt to restore their media, they will be visible across all previously published locations.
     
  2. Bulk Restore Archived Media
     We now provide an easy approach for Content Owners aiming to restore multiple archived pieces of content. Simply select your desired archived media and restore all items simultaneously with the new Bulk Restore action.
     
  3. Improved Naming Convention for the Content Type Rule in the Policy Creator
     The Policy Creator allows admins to take advantage of reccurring jobs that can securely remove or archive items within the Video Platform. Our recent refinements ensure that rules for specific content types are clearly stated, making it easy to understand the actions that will take place.
     
     
• August 23, 2023

  YuJa Verity Test Proctoring Platform – “Nepheline” Version Released to US, CAN, AUS, and EU Zones

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Verity Test Proctoring Platform

  We have successfully pushed an update to all instances residing in the United States, Canada, Australia, and the European Union. This update includes assessment support for the standalone proctoring for students not enrolled in the LMS, AI-enhanced ID verification support for the browser extension, improved third-party integration with Pearson, live monitoring of student devices during proctored tests, and a new UI to enhance the student workflow.

   

  1. Support for Proctoring Tests for Students Who Are Not Enrolled in the LMS
     In certain instances, institutions may require proctored assessments for individuals not enrolled in the institution’s LMS (example: an entrance examination or placement test to the institution). For these cases, instructors now have the option to create standalone proctored assessments that can be sent via email. These assessments are secured with a personalized password and require users to utilize the Lockdown App or Verity Browser Extension to create a secure testing environment. To learn more, please visit our guide on How to Create a Standalone Proctoring Session.
     
  2. Verity Browser Extension Now Supports AI-Enhanced ID Verification
     Our optional AI-enhanced facial recognition used for ID Verification is now available for the Verity Browser Extension. This integration allows instructors to seamlessly incorporate authentication capabilities into any proctored assessment with Verity, ensuring a secure match between the test taker and their uploaded ID. Keep in mind that the use of AI-enhanced ID verification is an optional workflow.
     
  3. Improved Third-Party Assessment Integration with Pearson
     Verity has expanded its integration with Pearson Assessments with an even tighter and more streamlined third-party assessment integration. Unlike standalone third-party assessments, the improved Pearson integration streamlines the initiation process for students taking a third-party assessment in the Lockdown App.
     
     
  4. Auto-Detection for Disconnected or Additional Devices Added
     During an assessment, Verity will monitor all external devices to ensure proctoring restrictions are adhered to. Should devices be added or removed during the assessment, Verity will pause the session and prompt the student to follow essential steps to continue with their assessment.
     
  5. Revised Student Workflow for Taking Proctored Assessments
     To enhance the student workflow for taking proctored assessments through the browser extension, we’ve introduced a more intuitive UI that leads students through each step of the process. By guiding students through verifying proctoring restrictions, setting up their recording devices, and using AI-enhanced ID verification, Verity is committed to ensuring a seamless process for students accessing their proctored assessments. In upcoming releases, we will also implement this UI for the Lockdown App.
     
• August 20, 2023

  YuJa Website Accessibility Widget Update – August 2023

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Website Accessibility Widget

  We have successfully pushed an update to the YuJa Website Accessibility Widget for those residing in the United States, Canada, European Union, and Australia.

  1. Refreshed Website Accessibility Interface
     The Website Accessibility Widget, designed to improve the usability and accessibility of any website, now offers an improved user interface with a tabular view organizing Color Adjustments, Content Adjustment, and Accessibility Profiles. Select any adjustment or Profile to quickly apply an accessible preset or apply custom granular adjustments for accessibility issues such as text color, background color, font sizing, letter spacing, and so much more.
     
• August 5, 2023

  YuJa Hardware Hub – “Aspen” Firmware Update Now Available

  Australia Zone Canada Zone European Union Zone United States Zone

  We have released a new Hardware Hub RCS 550 firmware that is available for update. This update provides our users with the option to self-manage firmware updates for the Hardware Hub, the option to remotely reboot the Hardware Hub, improved resolution and frame rates for USB cameras, deeper audit tracking for Hardware Hub events, offline support for pre-scheduled recordings, support for additional cameras and input devices, and support for embedding DVI-D audio.

  1. Self-Manage Firmware Updates for the Hardware Hub Directly through the Video Platform’s Admin Panel
     Administrators will no longer be required to contact YuJa for firmware updates to their Hardware Hub. With our user-friendly approach, simply navigate to the Devices tab on the Video Platform and effortlessly update the Hub firmware with just a click of a button. To learn how to update to the Aspen RC3 release, please visit our guide on How to Update the Hardware Hub Firmware.
     
  2. Remote Reboot Capability for the Hardware Hub
     As part of our ongoing commitment to increase remote management capabilities, administrators now have the option to conveniently restart the Hardware Hub device directly from the Video Platform.
     
  3. Improved Resolution and Frame Rate for USB Cameras
     Our latest update introduces enhanced camera capabilities through the Hardware Hub, offering support for maximum resolutions of up to 2K at 30FPS or 1080p at 60FPS when utilizing USB cameras. If multiple cameras are selected, each can be configured to custom resolutions and frame rates, ensuring optimal flexibility and high-quality recordings.
  4. Audit Tracking for Tracing Individual Events
     The new version of the Hardware Hub now provides audit logging of actions. This will make it possible to review and trace individual recording events and actions, such as:
     
     • Connected and disconnected devices.
     • The status of webcams and uploads to the Video platform.
     • Requests made to the Hub. (e.g. record, pause, resume, etc.)

  

  5. Offline Support for Pre-Scheduled Recordings
     If the Hardware Hub is offline, pre-scheduled recordings will proceed as planned, ensuring timely and consistent capture. Once the Hub reconnects to the network, recordings are automatically uploaded to the Video Platform.
     
  6. Expanded Support for Multi-Source Setup
     Previously limited to two USB or NDI cameras, we are pleased to announce the Hardware Hub now supports 4-5 USB or NDI cameras simultaneously. This expansion extends further by providing up to three media device inputs to our newest Hardware Hub devices, granting the flexibility to create engaging content with a wider range of sources.
     
  7. Support for Embedding DVI-D Audio Imports
     While the Hardware Hub has always supported video recordings through DVI-D connectors, we now offer seamless audio embedding for devices that support audio transport using HDMI over DVI-D. This enhancement ensures a comprehensive recording experience, allowing captures for both high-quality visuals and synchronized audio.
     
• August 3, 2023

  YuJa Verity Test Proctoring Platform – Minor Update Released to US, CAN, AUS, and EU Zones

  Australia Zone Canada Zone European Union Zone United States Zone YuJa Verity Test Proctoring Platform

  We have successfully pushed a minor update to all instances residing in the United States, Canada, Australia, and the European Union. This update focuses on enhancing the user experience for the Verity Lockdown App and includes a modal to launch the app from any LMS, a new welcome page, and a comprehensive system check to ensure all requirements are met.

  1. Launch Lockdown App Assessments Directly from the LMS
     In response to providing students with seamless access to the Lockdown App, we have implemented an automatic launch feature. Now, when students click to begin their assessments within their Learning Management System, the Lockdown App will launch, if installed, granting them access to their assessments.
     
  2. First-Time Steps to Access Lockdown App Assessments
     For students attempting to access a Lockdown assessment for the first time, we have introduced a new, user-friendly two-step process. This process ensures quick access to the app by guiding them through a seamless download and launch experience that will give them direct access to their assessment.
  3. New Welcome Page for the Lockdown App
     In the event that the Lockdown App is unable to launch an active assessment, we have implemented helpful instructions in our new welcome page directing students to navigate to their Learning Management System and launch the assessment.
     
  4. Detect System Requirements for the Lockdown App
     In certain situations, the Lockdown App might encounter permissions that need attention before launching an assessment. To address this, we have introduced a comprehensive system check that can be accessed when the Lockdown app is launched. This check will inform students of any unresolved issues that need to be addressed, ensuring that all necessary permissions are met before the assessment can begin.