Category: Uncategorized

• March 7, 2020

  Hardware Hub Firmware Update – March 2020 Release

  Uncategorized

  A new Hardware Hub firmware release is now available. This firmware is primarily a maintenance update with a larger firmware update scheduled for early-Spring. To request a firmware update to your organization’s Hardware Hub’s please contact your Customer Success Manager. A summary of the updates is provided below.

  1. HDCP Signal Detection
     The Hardware Hub will now detect an inbound HDCP signal and display this within the Devices Source’s tab.
     

     

  2. New Disconnection State Alerts
     In instances where a Hardware Hub is disconnected for more than 10 minutes, an alert will be issued. Below are the rules that govern disconnection and re-connection alerts:
     • Hub is Disconnected (more than 10 mins) followed by Hub is Connected (more than 2 mins): Hub notifiers will receive a Hub Reconnected email.
     • Hub is Connected (more than 2 mins) followed by Hub Disconnected (more than 10 mins): Hub notifiers will receive a Hub Disconnected email.
  3. Smaller Improvements
     In instances where a Hardware Hub is disconnected for more than 10 minutes, an alert will be issued. Below are the rules that govern disconnection and re-connection alerts:
     • #167764910 – Hardware Hub – Resolved a rare issue where the stream uploading could stall.
     • #168906970 – Hardware Hub – Improved appliance recovery logic in very rare situations where an abnormal event triggers a crash in the capture card device driver.
     • #169371452 – Hardware Hub – Improved audio alert when the Device’s panel is detecting the appliance’s audio source. Previously it showed an “error detecting signal” rather than the more accurate “searching for signal”-type message.
• December 27, 2019

  Software Capture for Apple Version 3.12 Released to United States Zone

  Uncategorized

  We have released a new Software Capture for Apple version (3.12). The key new capability is an Express Installation capability. Similar to the recently released PC software, the latest Software Capture for Apple is accessible from the Create Recording dialog and can perform a one-click installation-to-launch process. Once the user has selected the installer to launch, it will quickly install, configure and launch the Software Capture in a ready-to-record state. In our focus groups, this experience greatly simplified the first-time user experience.

  Please note that this release has been pushed out to all instances within the United States zone.

• December 13, 2019

  YuJa Mobile for Android 2.0.1 Published to Google Play Store

  Uncategorized

  We have successfully published a new version of the YuJa Mobile for Android application to the Google Play Store.

  1. Refreshed User Interface and Navigation Experience
     The application introduces a refreshed UI and menu navigation experience. This includes a new Navigation Bar that provides quick access buttons for Channels, Recording, Uploads, and Downloads.
     
     
  2. Ability for Users to Download Media for Offline Viewing
     Approved content can now be downloaded within the mobile application for offline viewing (without WiFi or network connectivity).
     
     
  3. Variable Speed Playback Capabilities
     New variable speed playback options are also available within the Media Player for both video and audio content.
     
     
  4. New Playback and Caption Bar Capabilities
     Added new playback options including auto-replay, play-in-background and full-screen playback. Also added capability to modify the caption style and size.
     
     
  5. New Mobile Capture Framerate and Resolution Settings
     Improved the user interface of the mobile capture workflow, as well as added the ability to record captures at different resolutions and framerates.
     
     
  6. Improved Media Playback Experience Across Devices
     Introduced a more modern mobile playback experience with improved stability across both older and newer devices.
     
     
  7. New Instrumentation to Receive Reports of Crashes and Abnormal Situations
     We now have integrated application instrumentation to receive crash reports and abnormal terminations. Along with this, an improved process to resolve issues more quickly by acting on the crash data has been defined.
     
• August 17, 2019

  Software Capture for Apple Version 3.0.1 Released to US Zone

  Uncategorized

  We have released a new Software Capture for Apple version (3.0.1) that focuses on an improved user experience, automatic framerate optimization, automatic firewall traversal capabilities, and video test proctoring capabilities (for those organizations with this SKU enabled). Please note that this release has been pushed out to all instances within the United States zone. It will be pushed out to Canadian and European Union instances next week. To take advantage of these new capabilities, please update the installed application.

  1. Refreshed Desktop Application User Interface
     This version includes a refreshed experience with more clear Action Buttons for Start, Stop, Pause and Cancel. We also added a more modern translucent background to partially see what’s behind the desktop recording application and more clear iconography.
     
  2. Video Test Proctoring Available for Apple
     The video test proctoring capabilities introduced for PC platforms is now available on Apple computers. For those organizations with this SKU enabled, this workflow enables users to initiate controlled recordings during active test taking, accept configurable Terms and Conditions, capture appropriate imagery of government-issued photo ID, and record multi-sources during online test activity. We offer options for both live and non-live test proctoring.
     
  3. Auto-Scaling Frame Rate Level Based on Performance
     Based on the available CPU and resources of the computer, the framerate default settings will be automatically established. This can be adjusted and in the event it exceeds the recommended setting, a message will be provided to the user.
  4. Improved Firewall Traversal
     Transition of outbound port access to Port 443 to be more compatible with an organization’s existing firewall configuration. With more stringent firewalls, this capability will reduce the likelihood the Platform’s use will require a firewall change.
  5. Default Location for Recorded Media Changed to My Media Top-Level Folder
     Changed the default location where captures go to the top-level Media Collection rather than the Default Collection. This change was made so that novice users who record will see their recording available immediately after clicking on My Media, rather than having to go into the Default Collection sub-folder.

  This release also resolves about 25+ issues including resolution of an issue that would prevent the Mouse Cursor being recorded as part of the screen capture.

• June 9, 2019

  United States Zone – Semi-Monthly RC20190614 Released

  Uncategorized

  We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 110+ new features and improvements.

  1. New Offline Downloading Capabilities with Podcast Pre-Generation
     The Media Player now supports the ability to auto-play based on settings We now provide the ability to download directly from the Media Player without the need to wait for an email with the streams. Now, Content Owners can opt to pre-generate podcasts for viewers enabling quick and direct downloading while watching the video.
     
  2. Ability for Organizations to Customize Speed Controls
     Administrators have new Media Player customization capabilities to select which variable speeds, including much more granular speed options. This was a heavily requested capability from our Medical and Nursing school partners.
     
  3. New Top Bar and UI for HTML5 Video Conference Tool
     As part of our beta HTML5-based Video Conference, we incorporated a visual refresh aimed at a better user experience. This includes clear top-bar buttons of key tools, a higher-contrast user experience, and more attractive integrated chat.
     
  4. New Branded Video Conference Landing Page for Guests
     As part of the visual refresh of the HTML5-based Video Conference, we also incorporated a branded guest landing page for those joining a video conference.
     
  5. New Chat Integration with Visual Notification of Unread Chats
     We’ve introduced a new chat box integration that’s more similar to iMessage’s style that users are familiar with. We also introduced a visual notification on the Top Bar of the number of unread chat messages.
     
  6. Ability for Organizations to Adjust the Control Time Used for the Go Back Button
     Organizations can now customize the Media Player’s Go Back button’s control time. The default will remain unchanged; however, customers can now change the control time to one better suited to their users.
  7. New Control Options for Ad-Hoc Hardware Captures Initiated from Room Touch Panels
     Administrators now can manage which user and to which location an ad-hoc hardware capture should be stored in. The primary use-case is administrators would like to centralize the management of touch panel-initiated recordings.
  8. Schedule Priority Setting for CTRL=Extend Touch Panel Command
     Administrators can now choose if, when a Extend command is sent from the room touch panel, they would like to prioritize the existing auto-scheduled event or the current, active event.
• April 27, 2019

  Canadian and European Union Zone – Semi-Monthly RC20190419 Released

  Uncategorized

  We have successfully pushed an update to all physical zones residing in Canada and the European Union. For a summary of the release, please refer to the corresponding tag for United States zones.

• April 11, 2019

  Updated Android App with New Upload Management and Improved Recording Capabilities

  Uncategorized

  We have released a new version of our YuJa Mobile application for Android phones and tablets that is compatible with zones in all geographies. Mirroring our recently updated iOS application, this new application version features:

  1. New Manage Uploads – This new tab enables users to view the real-time upload status of both captures and uploaded media as they are transferred to their cloud-managed YuJa account.
  2. Improved Recording Robustness – Now screen locks or situations where the application becomes inactive does not impede an active recording. Further, recordings are also stored into your Photos section as an added safety measure.
  3. New Color Scheme – The previous green color scheme has been refreshed with a more modern blue scheme which is also consistent with our web-based Platform.
  4. Minor Fixes and Improvements – In addition, we improved compatibility across iOS versions, as well as resolved about a dozen or so smaller issues.

  

• March 21, 2019

  Updated Apple iOS App with New Upload Management and Improved Recording Capabilities

  Uncategorized

  We have released a new version of our YuJa Mobile iOS application for phones and tablets that is compatible with zones in all geographies. This new application version features:

  1. New Manage Uploads – This new tab enables users to view the real-time upload status of both captures and uploaded media as they are transferred to their cloud-managed YuJa account.
     

  2. Improved Recording Robustness – Now screen locks or situations where the application becomes inactive does not impede an active recording. Further, recordings are also stored into your Photos section as an added safety measure.
     

  3. New Color Scheme – The previous green color scheme has been refreshed with a more modern blue scheme which is also consistent with our web-based Platform.
     

  4. Minor Fixes and Improvements – In addition, we improved compatibility across iOS versions, as well as resolved about a dozen or so smaller issues.
     

  

• February 1, 2019

  Update for YuJa Software Station for PC Available to US Zones

  Uncategorized

  We have successfully pushed an updated YuJa Software Station for PC to all physical zones residing in the United States. A corresponding release will take place in the Canadian and European zones next week.

  1. Improved Media Recoverability for Recordings with Simultaneous Live Streaming
     We’ve built upon the media recovery algorithms transitioned to the Cloud previously by extending PC Capture media recoverability capability in situations of abnormal or improper termination to include recordings that are also being live streamed.
  2. Extended Delcom Button Support
     We extended the Delcom button support available on PC Captures to include improvements to the pause/resume status indicator. Further, we added a stop action initiated by pressing the button for 5 seconds.
  3. General Fixes and Minor Improvements
     We also added about a dozen fixes to various resolution detection, boundary cases, and error handling. Highlights of the fixes are noted below:

     
     #162774776 – PC Capture – Improved detection of screen resolutions for some unusual resolution sizes such as 3000×2000. Previously the detection would be short a few pixels.
     #162917978 – PC Capture – Resolved rare issue where a Windows scaling factor (such as 125%) could fail to be detected properly and used during resolution size calculation.
     #163135066 – PC Capture – Resolved issue where the application could crash when selecting a Media Channel when authenticating via LDAP.
     #163099963 – PC Capture – Improved error handling where a selected Profile contains a device that is not available or changed name.
     #163373527 – PC Capture – Added lower bound threshold for minimal screen capture area when using the Capture Area capability. Previously an extremely small capture area could result in the recording to fail to process properly.
     

• January 22, 2019

  United States Zone – Semi-Monthly RC20190125 Released

  Uncategorized

  We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 75+ new features and improvements.

  1. Media Chooser for Canvas Extension Now Supports Video Quiz Insertion and Multi-Column Gradebook Integration
     We have implemented deeper native LMS-specific integration for Video Quizzes that expand upon the more limited LTI-based Gradebook integration (which we still support). The result is that users can create video quizzes, insert them virtually anywhere in the LMS and better track the results with multi-column gradebook integration. We’ve implemented it for all LMS’s, however we are releasing it officially in stages starting with Canvas, then Blackboard and finally D2L Brightspace and Moodle.

     

  2. Architectural Changes for Improved Bandwidth Tracking and Deeper Analytics
     The new Bandwidth tab now derive source data directly from the Platform’s Content Delivery Network (CDN) edge nodes. This enables more accurate, timely and detailed analytics data. Additionally, we added tools to gather better insights into bandwidth usage including:

     – Summary Cards providing breakdowns of overall usage, utilization within groups and split between videos and non-video assets
     – Ability to view bandwidth usage by group and by digital asset object
     – “Leaderboard” for bandwidth usage by Top Media and Top Groups

     Please keep in mind that this new sub-system will begin populating with data commencing tonight for all usage henceforth.

     

  3. Improved Device Scheduling Delegation Capabilities and Opt-Out Options
     To better serve organizations doing auto-scheduled recordings, we’ve introduced more structured workflows to delegate a schedule and provide opt-out options to delegated users. Administrators can delegate session opt-out to a given user who can then review and opt-out of sessions within their My Account -> Upcoming Recordings.

     

  4. Audio-Only Files Can Now Be Edited with the Video Editor
     The Video Editor’s editing capabilities have been extended to edit audio-only recordings and uploaded audio files.

     

  5. Ability to Edit-and-Replace-Existing Right Within the Video Editor
     To expedite edit-and-replace video editing workflows, we’ve introduced a new Replace Existing Video option directly integrated into the Save dialog of the Video Editor.

     

  We also implemented about 75 smaller improvements and fixes. Some of the highlights include:

  • Improved the Media Chooser LMS extension to dynamically update for any new recordings made directly from the Create Recording button. This enables click to record and then immediate LMS insertion without requiring a refresh or re-opening the Media Chooser.
  • Improved API integration with Delcom in-room visual integrator integration with Software Capture application including press-button pause/resume capability.
  • Implemented more useful zoom-in and zoom-out capabilities within the Video Editor. This is now easier to use for shorter video files
  • Timeline elements within the Video Editor are now clickable to make adjustments to their options and values.