• September 8, 2020

    Enterprise Video Platform – Infrastructure Now Released to Canadian Zone

    Canada Zone

    The upgrade to our Canadian instances is now complete. We are monitoring the Video Platform’s response times. We encourage users to let us know if you are experiencing any login slow-downs or high-latency responses.

  • September 8, 2020

    Enterprise Video Platform – Infrastructure Upgrade Being Release to Canadian Zone

    Canada Zone

    Based on reports this morning of slow Video Platform response times, the Operations Team is adding additional capacity to instances located within our Canadian zone. We expect the upgrade to be complete within the next 15 minutes.

  • September 4, 2020

    Enterprise Video Platform – Update RC20200904 Released to EU Zone

    European Union Zone

    We have successfully pushed an update to all instances residing in the European Union. Next week, we will perform the same update to our United States and Canadian-based zones.

    1. Advanced Adaptive Live Streaming for Hardware Hubs
      Hardware Hub-originating live streams can now take advantage of newly deployed elastic-scaling infrastructure that provides an adaptive bitrate live streaming experience. The resolution levels offered include: 240p, 480p, 720p, and 1080p with the default option being a network-sensing Auto setting.

      Organizations can request a firmware update to their Hardware Hubs to take advantage of this new capability. Please note that similar capabilities on the RTMP-based stream ingestion and the Apple and PC-based Software Capture application’s live streaming facilities are on the near-term roadmap.

    2. New Video Quiz Gamification Capabilities to Create Advanced Tours (Beta)
      Video Quiz Creators can create Choose-Your-Own-Adventure type video quizzes with a video asset. A new Decision Point question type has been introduced that provides the ability to customize the linear progression of a video-based quiz based on the response to a proposed Decision Point. This enables an interactive user experience where video content can be sequenced in a non-linear fashion based on interactive input. This Beta feature will be further enhanced based on its assigned roadmap, as well as user feedback on future capabilities.
    3. Deeper Audit Logs for Video Quizzes
      To provide better insight for instructors and Administrators, the Video Platform now provides deeper audit logs of quiz events including: deleting, editing, publishing, quiz attempts, and dozens more.

    4. Improvements to Gradebook Sync Integration
      Based on customer feedback, the Video Platform has incorporated a number of improvements to its LMS Gradebook synchronization including improved error handling, retry logic and more.
    5. Resolution of a Number of Media Download Edge Cases
      The Video Platform has incorporated 10+ fixes for “edge cases” related to downloading both transmuxed and original video content.
    6. Improvements to Canvas Native API Integration Module
      In the last release, the Video Platform added a new native Canvas API-based integration that complemented the standard IMS-based LTI integration already provided. This release, the Video Platform added improved API integration including better handling of API rate limiting during large volume synchronization, support for course copy scenarios, support for Canvas API Scoping, and better support for situations where multiple identical course codes exist for active courses.
    7. New Security Pin Requirement for More Secure Phone-Based Support
      To ensure that YuJa’s total-user-support provides industry-leading product support in a secure and compliant manner, YuJa Product Support is introducing a new Security Pin requirement that users are required to provide to receive non-general (account specific) product support.

    8. Improved Video Editor Experience with More Responsive Design
      The Video Editor now offers an even more flexible and responsive design which fits better within smaller laptop screens. With this update, several fixes to caption and transcription editing issues have also been included.
    9. Added Profanity Filter Option for the Recently Released Auto-Caption Engine
      The Profanity Filter capability is now available with the recently released auto-caption engine. Now both Caption Engines offer a Profanity Filter option.
    10. Devices Tab Now Provides Improved Schedule Management Tools
      A new Manage Schedules option within the Devices Tab provides the ability to view, filter and delete schedules on a per-device and all-devices basis.
    11. Progress on Initiative to Provide Full Localization Support (Starting with French)
      The Video Platform is undergoing an initiative to provide full localization support across all aspects of the product. We expect to have all web-based Video Platform screens full localized by mid-Fall with our initial support for French. This release includes translations for over 60% of the common Video Platform user interfaces including the Media Library, Media Player, and more.
    12. Support for Locked Student Video Submissions
      Instructors can now disallow the ability for student-submitted video assignments to be edited or deleted when submitted via an LMS Media Chooser.
    13. On-Demand LMS Gradebook Sync
      Complementing our automatic LMS Gradebook Sync, the Video Platform now offers an On-Demand LMS Gradebook Sync option which will perform a full re-synchronization of the YuJa Gradebook data for a given quiz to the corresponding LMS Gradebook.
  • August 22, 2020

    YuJa Mobile for Android – Version 2.2.0 Released to Google Play Store

    Uncategorized

    We have successfully published a new version of the YuJa Mobile for Android application to the Google Play Store.

    1. Improved and More Modern Playback Experience
      A refreshed video playback experience using an overlay style Play Bar now provides better use of the available screen size.

    2. Stability Improvements Based on Customer Usage
      Leveraging the previous deployment to resolve 20+ application crashes and errors that were discovered in the field. The result is an even more stable and robust user experience.
    3. Additional Improvements
      #173852826 – When using the Capture tab, establish permissions to access the Camera Roll so that content can be saved there as a backup.
      #173274486 – Maintain the original aspect ratio of video playback for videos that are not a 16:9 aspect ratios.
      #171848605 – Resolved orientation issue when the front camera is used in landscape mode.
      #173270357 – Added Back button on the Top Bar navigation to make it easier to navigate away from an active video playback.
      #174239803 – Resolved issue where videos with emoticons in the file name were not uploaded.
      #172462809 – Expiry and deletion of content downloaded offline using the video’s accessibility dates.
  • August 15, 2020

    Video Conference Platform – Update RC20200814 Released to All Zones

    Canada Zone European Union Zone United States Zone

    We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union.

    1. More Scalable Phone Dial-In Support with Toll-Free Access Numbers

      Previously a beta feature, attendees now have the ability to dial into a video conference. While currently free, future releases will include the ability to purchase bundles of telephone access minutes.

    2. Streamlined Screensharing Workflow

      Now screensharing is even easier with one fewer step to initiate a screenshare.

    3. Improved Notification Management and User Experience

      Notifications now appear in a more structured manner on the right-hand-side of the video conference. Settings including notification sounds, messages and timeout, which are now configurable within the Settings dialog.

  • August 15, 2020

    Hardware Hub 1U and 2U Firmware Available

    Canada Zone European Union Zone United States Zone

    A new Hardware Hub maintenance release is now available that provides the following improvements:

      • #171733025 – Resolved rare issue which could cause a portion of the video to record but not be playable with the audio.
      • #159841557 – Upgraded firmware to be more efficiently execute on a Windows 10 operating system base configuration.
      • #173822351 – Resolved issue which could cause the live stream to remain disconnected after a Hub disconnects and reconnects from the Internet.
      • #173823798 – Introduced new 2U and 1U BIOS process when the unit loses power to return to a Connected state instead of requiring a power-cycle.
      • #174050106 – Resolved rare issue where a multi-part video could fail to upload all parts.
      • #173970211 – Resolved issue of a un-closed file handler which could occur during a live stream with an inline audio device.
  • July 24, 2020

    Enterprise Video Platform – Update RC20200724 Released to All Zones

    Canada Zone European Union Zone United States Zone

    We have successfully pushed an update to all instances residing in the United States, Canada and the European Union.

    1. Audit Log Subscriptions with Subscription Management Capabilities
      Administrators can now create email subscriptions to specific Audit Log events. These events are sent in real-time to the specific users or email aliases. This enables scenarios such as a Device Sub-Administrator setting up subscriptions to be informed of all Device-level alerts for low-audio and auto-scheduling error.

    2. Additional Auto-Captioning Languages
      The Video Platform now supports Automatic Captioning (ASR) in the following languages: English, French, Dutch, German, Italian, Portuguese, Spanish, Russian, Greek, Hebrew, Arabic, Japanese, Hindi, Turkish, Thai, Mandarin, Cantonese, and Korean.

    3. Improvements to Zoom Enterprise Connector
      The Zoom Connector now permits ingestion of password-protected and host-only content. Additionally, organizations with multiple Video Platform instances can now simultaneously integrate the same Zoom enterprise account into multiple Video Platform instances.
    4. Improved Localization of Date and Time Formats
      The Video Platform’s Branding tab now supports the ability to use either a Day/Month/Year or Year/Month/Day format.

    5. Canvas Native Integration for Non-LTI Automatic Course Provisioning, User Creation, and Roster Sync
      Complementing the IMS-certified LTI integration, the Video Platform now offers native Canvas synchronization. This native API-level capability pre-populates the Video Platform with LMS-side entities without the need for an LTI launch event. The course, user and roster entities are then continually updated to match their corresponding Canvas-side entity. For information on this capability, visit the YuJa Knowledgebase Article.
    6. Smaller Media Now Uploads Via Multi-Part Upload
      Multi-part Upload was originally implemented for larger (500MB+) content. Now the robustness of this implementation, including the ability to permit uploads to withstand intermittent or temporary Internet connection interruptions, is now available for smaller media files.
    7. YuJa Pro Captioning Now Supports Spanish Human Captioning
      Organizations using the YuJa Pro Captioning can now human-caption their content in Spanish.
    8. Improved Performance of Media Player When Large Number of Video Embeds
      The load-time and performance requirements of the Media Player has been improved to better support situations where a large number of videos are embedded into a single LMS or webpage.
    9. Improved Video Editor’s Video Insertion
      Improved robustness of video insertion into an existing video in situations where: 1) the video being inserted is a silent video or, 2) the slide or image is being inserted at the last second of the video.
    10. Ability to Automatically Perform Auto-Captioning (ASR) Directly into Preferred Language
      For organizations that would like to perform ASR in a non-English language by default, the Video Platform now provides the ability to specify their preferred default.

  • July 24, 2020

    Video Conference Platform – Update RC20200724 Released to All Zone

    Canada Zone European Union Zone United States Zone

    We have successfully pushed an update to all instances residing in the United States, Canada and the European Union.

    1. Video Conference Recordings Are Now Playable in the Media Player

      Multi-party video conference recordings with screen, video and audio are now playable directly within the Enterprise Video Platform’s standard Media Player. This means that video conference recordings can now be edited, captioned, downloaded, thumbnailed, etc. with all the same capabilities afforded to standard captures and uploaded videos.

      In subsequent releases, we will be adding improved multi-person layouts, removing the interim step where a newly created recording initially plays back using the Video Conference application, and adding the ability for whiteboards and document sharing content to be linked to the recording as an attachment.

    2. Ability to Limit Access to Video Conference to Only Specific Users
      Administrators can now restrict access to the Video Conference to only specific users. This includes the ability to define who can create meetings and who can only attend meetings.

  • July 18, 2020

    Software Capture for Apple (v4.1.1) – Update Released to All Zones

    Canada Zone European Union Zone United States Zone

    A new version of the Software Capture for Apple version (version v4.1.1) has been released to all instances located in the United States, Canada and the European Union.

    1. Brand New, Faster and More Efficient Capture Engine
      This version introduces a brand-new Capture Engine that provides improved stream synchronization on Retina displays, better memory and CPU efficiency, and a snappier user experience. This engine also provides improved device compatibility with external peripherals (example: Yeti Professional Microphone).
    2. Support for Recording Internal System Audio
      Content Creators can record the system internal audio as a secondary audio source alongside the primary microphone source. This can be used to record the sound of a video being played back during an active recording.

    3. Improved Compatibility When System Language is Simplified Chinese
      Resolved minor incompatibilities with the application when launched when Apple’s System Language is Simplified Chinese.
    4. Support for Recording with Apple Airpods
      Alongside the new Capture Engine is support for using Apple Airpods to perform recording.
    5. New Apple Capture Audit Logging Capabilities
      To provide Administrators with better visibility in remote user actions and system activity, the Apple Capture now provides audit logging capabilities for specific actions. Over the coming releases, additional events will be added to the Apple audit logging capabilities.

    6. New Permission Management Panel
      In many cases, Apple OS’s default permission settings for applications is to deny Camera, Microphone and Screen Recording access. On start-up, the new Permission Management Panel provides a clear indication of available permissions and the ability to directly open the Apple OS Security & Privacy tools needed to enable the required permission.

  • July 18, 2020

    Video Conferencing Platform – Update Released to All Zone – RC20200717 Released

    Canada Zone European Union Zone United States Zone

    A new version of the Video Conference platform has been released.

    1. Improved Firewall Traversal for Screenshare
      Capabilities to allow the screenshare connection to better traverse specific firewall and router configurations.
    2. Improved Audio and Video Permission Edge-Cases
      Resolved a number of edge cases that could cause webcam and microphone permissions to be blocked during the Video Conference initiation.