Product Updates

We have successfully pushed a mid-cycle update to all instances residing in the United States, Canada, and the European Union. This release is focused on increased scalability and performance as we look to 2021 with the need to even further scale-up infrastructure.

1. Improved Cloud-Side Performance of Device Monitoring within Admin Panel and Visual Analytics Suite

   With the increased load came a more definitive need to further optimize the Devices tab within the Admin Panel, as well as the Visual Analytics suite.

2. Deployed Infrastructure to Move Static Asset Delivery to the Global Content Delivery Networks (Will Be Enabled Iteratively Within Video Platform Instances)

   To improve global performance of Video Platform static asset resource loading (images, CSS files, etc.), this has been moved off our AWS-side infrastructure and now will load via the Content Delivery Networks. This will reduce page load times, as well as reduce sever load. This functionality will be deployed iteratively through Q4 to customer instances.

3. Resolved Rare Issues Which Could Stall Loading of Notifications Panel within the Admin Panel

   Deployed improvements to the Notifications tab that resolved rare issues which could cause the Notifications data to stall when being loaded.

4. Added API for Hardware Hubs to Be Remotely Auto Started

   The original API call did not adequately address auto-starts to devices without Profile IDs. Now, an API is available to auto-start 2U and 1U Hardware Hubs.

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union.

1. Cleaner More Modern Interface with Improved Action Bar Capabilities

   The HTML5-based Video Conference interface has a new look-and-feel that provides a cleaner interface, easier access to key capabilities, and a more intuitive navigation experience.

   

2. New Quick Access Buttons with Click-to-Toggle Capabilities

   The new Navigation Bar auto-hides to ensure the visual focus is on the video conference experience rather than the toolset. The buttons also provide handy click-to-toggle between various view modes and sharing tools.

   

3. Improved Video Conference Recording Synchronization

   This release includes over 25+ improvements to the video conference recording including audio synchronization.

4. Coming Soon – Native YuJa Video Conference for Android Application

   This quarter, we also anticipate introducing our beta Video Conference for Android application. This is part of a broader strategy to provide a unified, cross-device video experience for on-demand and synchronous video.

We have successfully pushed an update to all instances residing in Canada and the United States. For a summary of the release, please refer to the corresponding RC20200904 tag when deployed to the EU zones.

We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union.

1. More Scalable Phone Dial-In Support with Toll-Free Access Numbers

   Previously a beta feature, attendees now have the ability to dial into a video conference. While currently free, future releases will include the ability to purchase bundles of telephone access minutes.

   

2. Streamlined Screensharing Workflow

   Now screensharing is even easier with one fewer step to initiate a screenshare.

3. Improved Notification Management and User Experience

   Notifications now appear in a more structured manner on the right-hand-side of the video conference. Settings including notification sounds, messages and timeout, which are now configurable within the Settings dialog.

   

A new Hardware Hub maintenance release is now available that provides the following improvements:

• #171733025 – Resolved rare issue which could cause a portion of the video to record but not be playable with the audio.
• #159841557 – Upgraded firmware to be more efficiently execute on a Windows 10 operating system base configuration.
• #173822351 – Resolved issue which could cause the live stream to remain disconnected after a Hub disconnects and reconnects from the Internet.
• #173823798 – Introduced new 2U and 1U BIOS process when the unit loses power to return to a Connected state instead of requiring a power-cycle.
• #174050106 – Resolved rare issue where a multi-part video could fail to upload all parts.
• #173970211 – Resolved issue of a un-closed file handler which could occur during a live stream with an inline audio device.

We have successfully pushed an update to all instances residing in the United States, Canada and the European Union.

1. Audit Log Subscriptions with Subscription Management Capabilities
   Administrators can now create email subscriptions to specific Audit Log events. These events are sent in real-time to the specific users or email aliases. This enables scenarios such as a Device Sub-Administrator setting up subscriptions to be informed of all Device-level alerts for low-audio and auto-scheduling error.
   
   
2. Additional Auto-Captioning Languages
   The Video Platform now supports Automatic Captioning (ASR) in the following languages: English, French, Dutch, German, Italian, Portuguese, Spanish, Russian, Greek, Hebrew, Arabic, Japanese, Hindi, Turkish, Thai, Mandarin, Cantonese, and Korean.
   
   
3. Improvements to Zoom Enterprise Connector
   The Zoom Connector now permits ingestion of password-protected and host-only content. Additionally, organizations with multiple Video Platform instances can now simultaneously integrate the same Zoom enterprise account into multiple Video Platform instances.
4. Improved Localization of Date and Time Formats
   The Video Platform’s Branding tab now supports the ability to use either a Day/Month/Year or Year/Month/Day format.
   
   
5. Canvas Native Integration for Non-LTI Automatic Course Provisioning, User Creation, and Roster Sync
   Complementing the IMS-certified LTI integration, the Video Platform now offers native Canvas synchronization. This native API-level capability pre-populates the Video Platform with LMS-side entities without the need for an LTI launch event. The course, user and roster entities are then continually updated to match their corresponding Canvas-side entity. For information on this capability, visit the YuJa Knowledgebase Article.
   
6. Smaller Media Now Uploads Via Multi-Part Upload
   Multi-part Upload was originally implemented for larger (500MB+) content. Now the robustness of this implementation, including the ability to permit uploads to withstand intermittent or temporary Internet connection interruptions, is now available for smaller media files.
7. YuJa Pro Captioning Now Supports Spanish Human Captioning
   Organizations using the YuJa Pro Captioning can now human-caption their content in Spanish.
8. Improved Performance of Media Player When Large Number of Video Embeds
   The load-time and performance requirements of the Media Player has been improved to better support situations where a large number of videos are embedded into a single LMS or webpage.
9. Improved Video Editor’s Video Insertion
   Improved robustness of video insertion into an existing video in situations where: 1) the video being inserted is a silent video or, 2) the slide or image is being inserted at the last second of the video.
10. Ability to Automatically Perform Auto-Captioning (ASR) Directly into Preferred Language
    For organizations that would like to perform ASR in a non-English language by default, the Video Platform now provides the ability to specify their preferred default.
    
    

We have successfully pushed an update to all instances residing in the United States, Canada and the European Union.

1. Video Conference Recordings Are Now Playable in the Media Player

   Multi-party video conference recordings with screen, video and audio are now playable directly within the Enterprise Video Platform’s standard Media Player. This means that video conference recordings can now be edited, captioned, downloaded, thumbnailed, etc. with all the same capabilities afforded to standard captures and uploaded videos.

   In subsequent releases, we will be adding improved multi-person layouts, removing the interim step where a newly created recording initially plays back using the Video Conference application, and adding the ability for whiteboards and document sharing content to be linked to the recording as an attachment.

   

2. Ability to Limit Access to Video Conference to Only Specific Users
   Administrators can now restrict access to the Video Conference to only specific users. This includes the ability to define who can create meetings and who can only attend meetings.
   
   

A new version of the Software Capture for Apple version (version v4.1.1) has been released to all instances located in the United States, Canada and the European Union.

1. Brand New, Faster and More Efficient Capture Engine
   This version introduces a brand-new Capture Engine that provides improved stream synchronization on Retina displays, better memory and CPU efficiency, and a snappier user experience. This engine also provides improved device compatibility with external peripherals (example: Yeti Professional Microphone).
2. Support for Recording Internal System Audio
   Content Creators can record the system internal audio as a secondary audio source alongside the primary microphone source. This can be used to record the sound of a video being played back during an active recording.
   
   
3. Improved Compatibility When System Language is Simplified Chinese
   Resolved minor incompatibilities with the application when launched when Apple’s System Language is Simplified Chinese.
4. Support for Recording with Apple Airpods
   Alongside the new Capture Engine is support for using Apple Airpods to perform recording.
5. New Apple Capture Audit Logging Capabilities
   To provide Administrators with better visibility in remote user actions and system activity, the Apple Capture now provides audit logging capabilities for specific actions. Over the coming releases, additional events will be added to the Apple audit logging capabilities.
   
   
6. New Permission Management Panel
   In many cases, Apple OS’s default permission settings for applications is to deny Camera, Microphone and Screen Recording access. On start-up, the new Permission Management Panel provides a clear indication of available permissions and the ability to directly open the Apple OS Security & Privacy tools needed to enable the required permission.
   
   

A new version of the Video Conference platform has been released.

1. Improved Firewall Traversal for Screenshare
   Capabilities to allow the screenshare connection to better traverse specific firewall and router configurations.
2. Improved Audio and Video Permission Edge-Cases
   Resolved a number of edge cases that could cause webcam and microphone permissions to be blocked during the Video Conference initiation.