Product Updates

A new version of the Video Conference platform has been released.

1. Improved Firewall Traversal for Screenshare
   Capabilities to allow the screenshare connection to better traverse specific firewall and router configurations.
2. Improved Audio and Video Permission Edge-Cases
   Resolved a number of edge cases that could cause webcam and microphone permissions to be blocked during the Video Conference initiation.

A new version of the Video Conference platform has been released. Please keep in mind that the release cadence for the Video Conference has been increased to twice-a-month (or more) as we roll out capabilities on a more aggressive release schedule in preparation for the Fall.

1. Improved Connection Management and Retry Capabilities
   The Video Conference Platform now will perform individual connection-level retries to re-establish connections that may be on slower or high-latency connections.
2. Improved Firewall Traversal Capabilities
   Capabilities to better traverse specific firewall and router configurations have been deployed. This should resolve several connection issues that users experience.
3. New Ability to Select Video and Audio Options from the Entry Panel
   Now the Entry Panel has a new option to select Video and Audio directly before entering the Video Conference.



4. New Top Bar Audio and Video Selection Options
   The Audio and Video buttons within the Top Bar now provide the ability to toggle between available video and mic sources.

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

A new version of the Video Conference platform has been released that includes 15+ features and improvements. Please keep in mind that the release cadence for the Video Conference has been increased to twice-a-month (or more) as we roll out capabilities on a more aggressive release schedule in preparation for the Fall.

1. Improved Participant Management Capabilities with Integrated Virtual Classroom Tools
   The Participant Management panel now offers an improved visualization of participant capabilities and roles. The Panel also now provides an integrated menu to manage mute settings, charge role and enable and disable media sources.
   
   
2. New Mute Management Capabilities for Simplified Virtual Classroom Management
   Meeting owners now have additional mute capabilities to better manage the number of speakers during a multi-person virtual classroom. New mute management capabilities include:
   • Mute specific participants
   • Mute All participants with sub-capabilities to enable participants to subsequently unmute themselves
   • Offer the ability to speak to specific, owner-selectable participants

   

A new version of the Video Conference platform has been released that includes one key improvement. Please keep in mind that the release cadence for the Video Conference has been increased to twice-a-month (or more) as we roll out capabilities on a more aggressive release schedule in preparation for the Fall.

1. Improved Re-Connection Logic in Unstable, Intermittent, or Weaker Connections
   Improved re-connection logic between peer-to-peer connections in situations where the link is temporarily unstable, intermittent or weaker. We will continue to monitor “connection graphs” to identify additional connection management improvements required.

We have successfully published a new version of the YuJa Mobile for iOS application to the Apple AppStore.

1. Improved and More Modern Playback Experience
   A refreshed video playback experience using an overlay style Play Bar now provides better use of the available screen size.
   
   
2. New Recording and Orientation Options
   Improved video display orientation to match the orientation used when recording for both portrait and landscape, as well as the ability to select the capture resolution when recording.
   
   
3. Easier to Use Entry Screen
   The login experience has been streamlined. Rather than having to scroll through a list of Organizations and Schools, users can simply enter their email address, organization name or organization’s email domain to login to their organization’s configured authentication methods.
   
   
4. Integration with Playback Analytics
   Playback analytics shown within the Visual Analytics now integrate with playback events generated by users when accessing the iOS application.
   
5. Ability to Record Audio Podcasts
   The recording capability now includes the ability to create audio-only recordings (podcasts).
   
   
6. Additional Variable Speed Playback Option
   Improved variable speed playback and device capability, as well as added new 4x speed control.
   
   
7. Extended Control of Use of Non-WiFi Connections
   Selectable option to control whether downloads content for offline use can be performed only when connected to non-Wifi connections. This is aimed at helping users avoid situations where downloading or uploading content exceeds their phone’s data plan thresholds.
   
   
8. Stability Improvements Based on Customer Usage
   Leveraging the previous deployment to resolve 50+ application crashes and errors that were discovered in the field. The result is an even more stable and robust user experience.
   

A new version of the Video Conference platform has been released that includes several improvements and features. The release cadence for the Video Conference has been increased to twice-a-month as we roll out capabilities on a more aggressive release schedule in preparation for the Fall.

1. Support for Up To 9 Participants on Video
   The maximum number of participants on video has been increased to 9. Over the coming months, we will continue to increase this maximum.



2. 10+ Smaller Fixes and Improvements Including:
   • Improvement to mute, no-sound and no-video icon sizes to be more consistent and sized to the video box.
   • Improved handling of video source switching in instances where it is performed very quickly (or toggled).
   • Resolved issue where copying the meeting link via the Copy Link button did no work on Chrome or Edge.

We have released a new Software Capture for PC version (version v10.6) to all instances located in the United States, Canada and the European Union.

1. Upload Progress Window Integrated with Both PC Application Recording Toolbar and Standalone Window
   Post-recording, users can now see a status upload bar to track the status of in-progress uploads. This is available on both the Recording Toolbar and a Standalone Upload window.
2. Improved Alert When a Source is Unplugged
   In instances where a recording source is disconnected mid-recording, in addition to the alert shown on the Confidence Monitor, a Windows Toast Notification alert is also provided.
3. Improved Pause Processing in Instances of Dozens of Pause Operations
   Videos where a significant number of pauses exist (10+ pause-resume sequences) now are processed in a manner that better maintains the synchronization of the audio and video feeds.
4. 15+ Smaller Fixes and Improvements Including:
   • Resolved issue that would prevent an unregistered Software Capture device from utilizing Watch Point.
   • Resolved issue where a recording could, in a specific instance, become corrupt if a source is unplugged mid-recording.
   • Resolved issue where the Video Encoding process could get stuck during an active recording.

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

We apologize for the unexpectedly lengthy upgrade process. Our root cause analysis yielded that a particular database query to retrieve transcription data with the new ASR model took much longer to execute than it did in our Canadian, European and staging instances. All instances should now be up and operating normally. We completed additional validations to ensure that normal performance has returned to all data processing sub-systems.

The HTML5 Video Conferencing product was upgraded to provide improved recording stability across a variety of situations. This should improve HTML5 Video Conference recording reliability and stability for future recordings. We are continuing to work through some additional “edge cases” for the upcoming release.