Product Updates

We have successfully pushed a mid-cycle update to all instances residing in the United States, Canada, and the European Union. This release is focused on increased scalability and performance as we look to 2021 with the need to even further scale-up infrastructure.

1. Improved Cloud-Side Performance of Device Monitoring within Admin Panel and Visual Analytics Suite

   With the increased load came a more definitive need to further optimize the Devices tab within the Admin Panel, as well as the Visual Analytics suite.

2. Deployed Infrastructure to Move Static Asset Delivery to the Global Content Delivery Networks (Will Be Enabled Iteratively Within Video Platform Instances)

   To improve global performance of Video Platform static asset resource loading (images, CSS files, etc.), this has been moved off our AWS-side infrastructure and now will load via the Content Delivery Networks. This will reduce page load times, as well as reduce sever load. This functionality will be deployed iteratively through Q4 to customer instances.

3. Resolved Rare Issues Which Could Stall Loading of Notifications Panel within the Admin Panel

   Deployed improvements to the Notifications tab that resolved rare issues which could cause the Notifications data to stall when being loaded.

4. Added API for Hardware Hubs to Be Remotely Auto Started

   The original API call did not adequately address auto-starts to devices without Profile IDs. Now, an API is available to auto-start 2U and 1U Hardware Hubs.

We have successfully pushed an update to all Panorama instances residing in the United States, Canada and the European Union.

1. Added Ability to Request Accessible Formats On-Demand Ahead of Queued Processing

   The Panorama integration with Canvas and Blackboard LMS platforms now makes it possible to request accessible formats to be generated on demand. Availability on other LMS Platforms to follow.

   

2. Improved Support for Blackboard SaaS Deployments vis REST APIs

   Blackboard is now fully supported using their new REST API protocols, enabling improved support for SaaS-based Blackboard deployments.

3. Additional Improvements
   – Resolved accessibility preview for PDFs that didn’t have accessibility issues
   – Resolved issues Accessibility Checker for PDFs not utilizing full capabilities

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

We have successfully pushed an update to all instances residing in the European Union and Canada. Next week, we will perform the same update to our United States-based zones. This release was primarily focused on 250+ internal scalability improvements, performance of key functionality, as well as fixes and product improvements.

1. Improved Performance of Zoom Ingestion

   The Video Platform sub-systems responsible for performing Zoom ingestion has been bolstered to provide even more robust and scalable ingestion of Zoom recordings. Many of these capabilities will complement a soon-to-be-released product called YuJa Himalayas for Digital Archiving and eDiscovery aimed at helping organization better manage the onslaught of digital media in a more compliant, scalable and cost-effective manner.

2. Data Management Tool Provides Ability to Export Matching Results as a CSV Table

   To provide better capabilities to review and archive potential content, the Data Management tool within the Admin panel now provides the ability to export the matching results table.

   

3. Faster Generation Speed for Embed Codes and Video Links for Longer Videos

   Though link generation speed is relatively fast, we recognize that some users need the links nearly instantaneously. Now, the links are available within seconds of the video being uploaded.

4. Improved Performance of Audit Logs (Notifications Tab) Data Loads

   With even mid-sized organizations routinely seeing hundreds-of-thousands of audit log entries, the Video Platform now offer a more robust and performant Notifications tab.

5. Improved Load Time of Visual Analytics and Admin Panel with Ultra-Large Data Sets

   Refinements to the load time of summary statistical information within both the Visual Analytics and Admin Panel have been made. These improvements are most noticeable for customers processing large volumes of video data.

6. Improved Summary Cards for Institution Storage Boxes with New Third-Party Storage Type

   New Storage Type Summary Cards provides a summary of the key storage types including a new storage type: Third-Party Imports. This new type summarizes the quantity of content being stored that arrived via an automated ingestion from a third-party systems such as Zoom.

   

7. Performance and Throughput Improvements to Canvas API Module

   The Canvas API Sync module has been improved to perform higher throughput Canvas data synchronization. Additional capabilities include:

   • Improved compatibility with Canvas API’s Enforce Scopes
   • Better integration with Canvas instances which do not perform archiving of historical course and user data
   • Faster data synchronization of new Canvas entity data

8. Improved Video Quiz Gradebook Synchronization and Related Improvements

   Based on user feedback, the Video Platform now includes about 15+ fixes and improvements for better Gradebook synchronization and handling of edge-cases. We will continue to review user feedback to resolve additional concerns.

We have successfully pushed an update to all Panorama instances residing in the United States, Canada and the European Union.

1. New Feedback Feature to Provide Product Team with Improvements on Accessibility Alternate Conversions

   A new document accessibility feedback widget allows site administrators and course instructors to provide the Product Team with feedback about their experiences. The feedback widget can be found in two locations, the Institution Accessibility Report and the Course Accessibility Report. On both reports the feedback widget can be opened by clicking on the feedback icon located on the bottom right of the screen.

   We strongly encourage administrators and instructors to submit feedback as it helps guide our development to continue to deliver a product that meets your needs.

   

2. Improved Accessibility Report Layout Within LMS Viewport

   Course Accessibility reports and Institution Accessibility reports have been updated with an improved UI. This iteration is focused on improving user experience with many components having been restyled to be more responsive and decluttered.

   

3. Additional Improvements
   -Improved contrast of component selector buttons
   -Fixed course title getting cut off
   -Fixed long filenames breaking styling in Accessibility Reports
   -Fixed accessibility shortcuts not being invoked sometimes
   -Fixed issues not being correctly categorized in the Accessibility Reports
   -Improved loading performance of Accessibility reports

We have released a new Software Capture for PC version (version v10.6) to all instances located in the United States, Canada and the European Union.

1. Upload Progress Window Integrated with Both PC Application Recording Toolbar and Standalone Window
   Post-recording, users can now see a status upload bar to track the status of in-progress uploads. This is available on both the Recording Toolbar and a Standalone Upload window.
2. Improved Alert When a Source is Unplugged
   In instances where a recording source is disconnected mid-recording, in addition to the alert shown on the Confidence Monitor, a Windows Toast Notification alert is also provided.
3. Improved Pause Processing in Instances of Dozens of Pause Operations
   Videos where a significant number of pauses exist (10+ pause-resume sequences) now are processed in a manner that better maintains the synchronization of the audio and video feeds.
4. 15+ Smaller Fixes and Improvements Including:
   • Resolved issue that would prevent an unregistered Software Capture device from utilizing Watch Point.
   • Resolved issue where a recording could, in a specific instance, become corrupt if a source is unplugged mid-recording.
   • Resolved issue where the Video Encoding process could get stuck during an active recording.