• August 15, 2020

    Video Conference Platform – Update RC20200814 Released to All Zones

    Canada Zone European Union Zone United States Zone

    We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union.

    1. More Scalable Phone Dial-In Support with Toll-Free Access Numbers

      Previously a beta feature, attendees now have the ability to dial into a video conference. While currently free, future releases will include the ability to purchase bundles of telephone access minutes.

    2. Streamlined Screensharing Workflow

      Now screensharing is even easier with one fewer step to initiate a screenshare.

    3. Improved Notification Management and User Experience

      Notifications now appear in a more structured manner on the right-hand-side of the video conference. Settings including notification sounds, messages and timeout, which are now configurable within the Settings dialog.

  • August 15, 2020

    Hardware Hub 1U and 2U Firmware Available

    Canada Zone European Union Zone United States Zone

    A new Hardware Hub maintenance release is now available that provides the following improvements:

      • #171733025 – Resolved rare issue which could cause a portion of the video to record but not be playable with the audio.
      • #159841557 – Upgraded firmware to be more efficiently execute on a Windows 10 operating system base configuration.
      • #173822351 – Resolved issue which could cause the live stream to remain disconnected after a Hub disconnects and reconnects from the Internet.
      • #173823798 – Introduced new 2U and 1U BIOS process when the unit loses power to return to a Connected state instead of requiring a power-cycle.
      • #174050106 – Resolved rare issue where a multi-part video could fail to upload all parts.
      • #173970211 – Resolved issue of a un-closed file handler which could occur during a live stream with an inline audio device.
  • July 24, 2020

    Enterprise Video Platform – Update RC20200724 Released to All Zones

    Canada Zone European Union Zone United States Zone

    We have successfully pushed an update to all instances residing in the United States, Canada and the European Union.

    1. Audit Log Subscriptions with Subscription Management Capabilities
      Administrators can now create email subscriptions to specific Audit Log events. These events are sent in real-time to the specific users or email aliases. This enables scenarios such as a Device Sub-Administrator setting up subscriptions to be informed of all Device-level alerts for low-audio and auto-scheduling error.

    2. Additional Auto-Captioning Languages
      The Video Platform now supports Automatic Captioning (ASR) in the following languages: English, French, Dutch, German, Italian, Portuguese, Spanish, Russian, Greek, Hebrew, Arabic, Japanese, Hindi, Turkish, Thai, Mandarin, Cantonese, and Korean.

    3. Improvements to Zoom Enterprise Connector
      The Zoom Connector now permits ingestion of password-protected and host-only content. Additionally, organizations with multiple Video Platform instances can now simultaneously integrate the same Zoom enterprise account into multiple Video Platform instances.
    4. Improved Localization of Date and Time Formats
      The Video Platform’s Branding tab now supports the ability to use either a Day/Month/Year or Year/Month/Day format.

    5. Canvas Native Integration for Non-LTI Automatic Course Provisioning, User Creation, and Roster Sync
      Complementing the IMS-certified LTI integration, the Video Platform now offers native Canvas synchronization. This native API-level capability pre-populates the Video Platform with LMS-side entities without the need for an LTI launch event. The course, user and roster entities are then continually updated to match their corresponding Canvas-side entity. For information on this capability, visit the YuJa Knowledgebase Article.
    6. Smaller Media Now Uploads Via Multi-Part Upload
      Multi-part Upload was originally implemented for larger (500MB+) content. Now the robustness of this implementation, including the ability to permit uploads to withstand intermittent or temporary Internet connection interruptions, is now available for smaller media files.
    7. YuJa Pro Captioning Now Supports Spanish Human Captioning
      Organizations using the YuJa Pro Captioning can now human-caption their content in Spanish.
    8. Improved Performance of Media Player When Large Number of Video Embeds
      The load-time and performance requirements of the Media Player has been improved to better support situations where a large number of videos are embedded into a single LMS or webpage.
    9. Improved Video Editor’s Video Insertion
      Improved robustness of video insertion into an existing video in situations where: 1) the video being inserted is a silent video or, 2) the slide or image is being inserted at the last second of the video.
    10. Ability to Automatically Perform Auto-Captioning (ASR) Directly into Preferred Language
      For organizations that would like to perform ASR in a non-English language by default, the Video Platform now provides the ability to specify their preferred default.

  • July 24, 2020

    Video Conference Platform – Update RC20200724 Released to All Zone

    Canada Zone European Union Zone United States Zone

    We have successfully pushed an update to all instances residing in the United States, Canada and the European Union.

    1. Video Conference Recordings Are Now Playable in the Media Player

      Multi-party video conference recordings with screen, video and audio are now playable directly within the Enterprise Video Platform’s standard Media Player. This means that video conference recordings can now be edited, captioned, downloaded, thumbnailed, etc. with all the same capabilities afforded to standard captures and uploaded videos.

      In subsequent releases, we will be adding improved multi-person layouts, removing the interim step where a newly created recording initially plays back using the Video Conference application, and adding the ability for whiteboards and document sharing content to be linked to the recording as an attachment.

    2. Ability to Limit Access to Video Conference to Only Specific Users
      Administrators can now restrict access to the Video Conference to only specific users. This includes the ability to define who can create meetings and who can only attend meetings.

  • July 18, 2020

    Software Capture for Apple (v4.1.1) – Update Released to All Zones

    Canada Zone European Union Zone United States Zone

    A new version of the Software Capture for Apple version (version v4.1.1) has been released to all instances located in the United States, Canada and the European Union.

    1. Brand New, Faster and More Efficient Capture Engine
      This version introduces a brand-new Capture Engine that provides improved stream synchronization on Retina displays, better memory and CPU efficiency, and a snappier user experience. This engine also provides improved device compatibility with external peripherals (example: Yeti Professional Microphone).
    2. Support for Recording Internal System Audio
      Content Creators can record the system internal audio as a secondary audio source alongside the primary microphone source. This can be used to record the sound of a video being played back during an active recording.

    3. Improved Compatibility When System Language is Simplified Chinese
      Resolved minor incompatibilities with the application when launched when Apple’s System Language is Simplified Chinese.
    4. Support for Recording with Apple Airpods
      Alongside the new Capture Engine is support for using Apple Airpods to perform recording.
    5. New Apple Capture Audit Logging Capabilities
      To provide Administrators with better visibility in remote user actions and system activity, the Apple Capture now provides audit logging capabilities for specific actions. Over the coming releases, additional events will be added to the Apple audit logging capabilities.

    6. New Permission Management Panel
      In many cases, Apple OS’s default permission settings for applications is to deny Camera, Microphone and Screen Recording access. On start-up, the new Permission Management Panel provides a clear indication of available permissions and the ability to directly open the Apple OS Security & Privacy tools needed to enable the required permission.

  • July 18, 2020

    Video Conferencing Platform – Update Released to All Zone – RC20200717 Released

    Canada Zone European Union Zone United States Zone

    A new version of the Video Conference platform has been released.

    1. Improved Firewall Traversal for Screenshare
      Capabilities to allow the screenshare connection to better traverse specific firewall and router configurations.
    2. Improved Audio and Video Permission Edge-Cases
      Resolved a number of edge cases that could cause webcam and microphone permissions to be blocked during the Video Conference initiation.
  • July 11, 2020

    New 1U Hardware Hub RCS-550 and MCS-550 Available to Order

    Uncategorized

    A new YuJa Hardware Hub model is now available for order with rolling shipment dates commencing in August and September. This fully integrated 1U form-factor is a next-generation, high-performance video appliance that offers video encoding and streaming capabilities. Our 1U Hardware Capture product family will include two models: Model RCS-550-PRO, which offers three video capture source inputs, and MCS-550-PRO that provides two video capture source inputs along with a 5-pin balanced audio Phoenix connector capability.

    1. RCS-550-PRO Offers Three Video Capture Sources
      The RCS-550-PRO model offers the ability to simultaneously capture and live stream three video sources including SDI, HDMI, DVI and more. Unbalanced audio capabilities for mic-in, line-in and USB are also provided.
    2. MCS-550-PRO Offers 5-Pin Balanced Audio Phoenix Connector
      The MCS-560-PRO model offers the ability to simultaneously capture and live stream two video sources including SDI, HDMI, DVI, as well as a balanced audio source that uses a 5-Pin Phoenix Connector. This facilities flexible audio connection with various balanced audio inputs.
    3. Dual Network Ports
      All new models include two Ethernet LAN Ports that can be utilized simultaneously.
    4. 244×68 Pixel Backlit LCD Display with 6 Button Keypad
      All new models include a LCD backlit with 6 button keypad that provides real-time status information on the unit’s activity. Newer capabilities that take advantage of the LCD will be added in future network-based firmware updates.

    5. Integrated Trusted Platform Module (TPM) Security and Cryptography Technology
      All new models include a integrated TPM module that provides hardware-based security and security-related function with a secure crypto-processor that is specifically designed to carry out cryptographic operations. This ensures the integrity of the boot code and firmware that is loaded.

    6. Integrated Pulse Width Modulation (PWM) Fan for Better Cooling and Power Management
      All new models include a new Pulse Width Modulation (PWM) Fan controller that is able to control the level of power delivered to the fan. This enables more efficient unit cooling while lowering power consumption.
  • July 4, 2020

    Update to HTML5 Video Conferencing System Released to All Zone – RC20200703 Released

    Canada Zone European Union Zone United States Zone

    A new version of the Video Conference platform has been released. Please keep in mind that the release cadence for the Video Conference has been increased to twice-a-month (or more) as we roll out capabilities on a more aggressive release schedule in preparation for the Fall.

    1. Improved Connection Management and Retry Capabilities
      The Video Conference Platform now will perform individual connection-level retries to re-establish connections that may be on slower or high-latency connections.
    2. Improved Firewall Traversal Capabilities
      Capabilities to better traverse specific firewall and router configurations have been deployed. This should resolve several connection issues that users experience.
    3. New Ability to Select Video and Audio Options from the Entry Panel
      Now the Entry Panel has a new option to select Video and Audio directly before entering the Video Conference.
    4. New Top Bar Audio and Video Selection Options
      The Audio and Video buttons within the Top Bar now provide the ability to toggle between available video and mic sources.
  • June 27, 2020

    United States Instances – Enterprise Video Platform RC20200619 Released

    United States Zone

    We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

  • June 20, 2020

    Canadian and European Union Instances – Enterprise Video Platform RC20200619 Released

    Canada Zone European Union Zone

    We have successfully released an update of the YuJa Enterprise Video Platform to all instances in the European Union and Canada. This release includes over 155+ new features and improvements. A corresponding release will be deployed to United States instances in one week.

    1. New Notifications Tab within Admin Panel That Unifies All Logging, Audit Logs, and System Events
      All audit logging capabilities of the Video Platform and Video Conferencing Platform – including Device Logging, Admin Overview, Software Capture Audit Tracking, and Video Conferencing Audit Logging – have been unified into a single Notifications tab. This new tool provides scalable filtering of millions of events by type, name, user, device, and date. In an upcoming release, we will introduce the ability to selectively create self-subscription to specific event subsets.

    2. Deep Audit Tracing for Media and Folders Actions Including Content Deletions and Moves
      Audit logs for actions performed on media and folders – including deletion, renaming, changing owner, and dozens more – are now available within the new Notifications tab. This enables Administrators to carefully trace videos in situations where, among other things, end-users cannot find a specific video or are unsure about a performed video action.

    3. Added Drag-and-Drop Support for WAV and M4A Audio Files
      The drag-and-drop Media Management ingestion capability has been extended to support both WAV and M4A audio formats.
    4. 15+ New Video Editor Improvements and Options:
      • Edits of Videos with an Internal Audio Track – Improved trimming of videos that contain an internal audio track. Previously the internal (system) audio track could be lost during an edit operation.
      • High Volume of Cuts – Improved performance when performing a large number of cuts (20+), as well as situations where so many cuts are performed that the video’s duration has been reduced by 90%+
      • Advanced Edit Operations – Resolved a number of issues where advanced editing workflows involving multiple blurs, text-labels with special characters and telestrations could fail to properly process within the Video Editor pipeline.
    5. Brand-Aligned “Forgot Your Password” Screen with Improved Workflow
      The Forgot Your Password workflow is now aligned to the branding and styling of the Login page. Further, the workflow for resetting a user password is also streamlined into a two-step email verification process.

    6. Improved Overview Panel for Administrators with Faster Load Times
      The Overview tab of the Admin Panel now loads more quickly and provides at-a-glance visuals on overall activity via the Summary Cards at the top and current storage utilization below.

    7. Unified Media Security Tab with New Domain Restriction Capability for Embedded Content
      The Security Settings for Password, Authentication, Date, IP Range, Location and Domain have been consolidated within the Links tab of Media Details. In addition to being a more natural place for it, the Video Platform’s Security tab now includes:

      • The ability to restrict an embed code for use on a particular website sub-domain.
      • New capabilities to layer multiple security settings for a given media. Now content can have simultaneous security settings such as Date, Password and Location restrictions.

    8. New Video Quiz Settings Including the Ability to Limit Number of Reattempt and Specify Which Attempts to Record
      Video Quizzes now provides more customization options to specify how many quiz attempts to permit, which quiz attempts should be stored, and which attempts should be recorded in the LMS Gradebook.

    9. More Readable Gradebook View
      The Video Platform’s Gradebook table view now has a more modern tabular view with additional Attempts filtering capabilities.

    10. New Zoom Enterprise Connector Options for Deletion After Importing and Self-Enrollment
      The Zoom Marketplace Enterprise Connector now offers some additional options for deleting recordings after the import is complete, as well as options for users to self-enroll their Zoom account (which is part of an Organization-wide Zoom master account) to import meeting recordings. Depending on when you installed the Zoom Marketplace application, the new deletion capabilities may necessitate re-installing the Zoom Marketplace app to associate the updated permission sets.

    11. New Zoom Audit Logging Capabilities
      To better trace issues and status during Zoom import operations, the Zoom Enterprise Connector now provides audit logging capabilities on actions performed during importation. Of course, these Zoom audit logging capabilities are shown within the Admin Panel’s Notification tab.

    12. Pop-up Blocker Detector Installed for Video Editor and In-Browser Capture
      To help prevent confusion when a browser-based Pop-up Blocker plugin blocks access to the Video Editor or In-Browser Capture (which open in a new tab), the Video Platform now provides notification to the user of the situation.

    13. Infrastructure for Custom Transcode and Bitrate Management Tools
      Laying the groundwork for an upcoming Admin Panel tool to provide Transcode Management capabilities, this release we deployed the foundational infrastructure to soon support this functionality. In an upcoming summer release, the Video Platform will introduce the actual Advanced Transcode Management capabilities.
    14. Third-Party Integration with Epiphan Third-Party Hardware Capture Appliances
      The Devices tab within the Admin Panel now integrates a rich Epiphan device integration that provides the ability to register, auto-schedule, and auto-ingest recordings. The new Epiphan Middleware Controller architecture ensures that the Epiphan integration can scale to any number of local Epiphan appliances. Further, this Controller architecture can be extended to manage any third-party hardware capture appliances.