Product Updates

A new Video Conferencing release is now available that provides the following infrastructural improvements:

1. Infrastructural Improvements
   • #171884613 – Resolved issue which could prevent the screenshare from being activated on the latest Firefox browser.
   • #171724885 – Upgraded crytographic support of media streaming sub-system to use DTLS 1.2
   • #172025893 – Automatically remove the Poor Connection inline dialog that appears once the connection quality has improved.
   • #172028694 – Improved connection stream management algorithms to perform better under high-load scenarios.

A new Video Conferencing release is now available that provides the ability for the Operations Team to dynamically provision additional capacity. At the same time, we tripled the HTML5 Video Conferencing capacity and are now working on making additional improvements this week to improve the scalability.

Update from the Operations Team: This morning, we saw approximately a 300% surge in user activity commencing on Monday at 10am Pacific and continuing to increase hour-by-hour. We made the decision to quickly provision additional capacity which is now complete.

We have successfully published a new version of the YuJa Software Capture for PC application to all geographic zones.

1. New Configurable Recording Toolbar with Built-in Audio Confidence Monitor
   A new Recording Toolbar is available that provides a built-in audio confidence monitor with the ability to configure how the toolbar appears including the option to always show the Recording Toolbar while logged in.
   
   
2. Ability to Adjust, Move, and Stretch the Screen Capture Region Once Selected
   The customized screen region now has adjustable edges with a clear size indicator within the window.
   
   
3. More Attractive 3, 2, 1 Countdown
   Improved the optional 3, 2, 1 countdown to be more modern and attractive.
   
4. Improved Fault Tolerance and Indicator when a Source Fails Mid-Recording
   If a source disconnects mid-recording, the recording will now display an indicator on the Confidence Monitor and continue with the remaining sources.
   
   
5. Improved Quick Installer Robustness with Improve Diagnostic of Missing .NET Components
   The Quick installer now provides prescriptive guidance when the .NET Framework is not fully installed.
   
   
6. Smaller Improvements
   • #169899798 – PC Capture – Resolved issue where the Shared Profile saved in a previously installed Software Capture did not appear in a newly installed Software Capture application.
   • #170628100 – PC Capture – Resolved issue where the timestamps for internal audio recordings were could be incorrect in some cases.
   • #153562174 – PC Capture – Added a clearer highlight selected for the selected folder.
   • #158150658 – PC Capture – Disallow creation of empty profiles that do not have audio, video or screen sources.
   • #170658249 – PC Capture – Resolved issue with IP camera connectivity that could cause the Software Capture application to crash.
   • #170404097 – PC Capture – Resolved issue where clicking on Delete after a session ends due to an abnormal session termination does not delete the recording file.
   • #170659006 – PC Capture – Resolved issue where a user is able to execute the Quick Installer multiple times by clicking and installing the downloadable file over and over again.
   • #157519432 – PC Capture – Ability to expand the Media Channel window to be able to better view long Media Channel names (typically originating from long LMS course strings).
   • #167896950 – PC Capture – Improved accessibility of Software Capture user interface with additional screenreader-readable hover text added to all buttons.
   • #154973664 – PC Capture – Recording Toolbar enables user to have a docked toolbar with recording capabilities when logged in.

We have successfully published a new version of the YuJa Mobile for Apple application to the Apple AppStore.

1. Refreshed User Interface and Navigation Experience
   The application introduces a refreshed UI and menu navigation experience. This includes a new Navigation Bar that provides quick access buttons for Channels, Recording, Uploads, and Downloads.
   
   
2. Ability for Users to Download Media for Offline Viewing
   Approved content can now be downloaded within the mobile application for offline viewing (without WiFi or network connectivity).
   
   
3. New Playback and Caption Bar Capabilities
   Added new playback options including auto-replay, play-in-background and full-screen playback. Also added capability to modify the caption style and size.
   
   
4. Improved Media Playback Experience Across Devices
   Introduced a more modern mobile playback experience with improved stability across both older and newer devices.
   
   
5. New Instrumentation to Receive Reports of Crashes and Abnormal Situations
   We now have integrated application instrumentation to receive crash reports and abnormal terminations. Along with this, an improved process to resolve issues more quickly by acting on the crash data has been defined.
   

A new Video Conferencing release is now available that provides new viewing and localization options, as well as, several smaller improvements and fixes.

1. New Views Option to Show Video-Only, Sharing-Only and Everything Views
   Users now have more flexible viewing options within a video conferencing including the ability to toggle between the video streams, the sharing panel, and everything-at-once.
   

   

2. French Localization Support of Video Conferencing
   As part of an initiative to provide users with dynamic language options across all our products, the Video Conferencing is the first product in our portfolio to be localized. Users can now select from French or English within their My Account settings to see the UI updated to French. Please note: Localizing the Enterprise Video Platform web application in a similar manner is on our roadmap for Summer 2020.
   
   

   

3. Smaller fixes and improvements
   About a dozen smaller fixes and improvements are also included. Highlights include:
   • #170680657 – Resolved issue where the meeting title was not properly reflected in the Notification tab of the Video Platform
   • #169652427 – Resolved issue where the Invitee URL was not sharable in all cases.
   • #169153329 – Resolved a potential race condition that could cause the video stream “loading dots” to remain.
   • #162100138 – Notification Bell icon now displays actual meeting title instead of displaying a generic meeting name.
   • #171390971 – Resolved issue where attendees who join a meeting before the owner changes the view, the follower and main presenter’s views do not match.
   • #171190930 – Resolved issue which caused some video conference recordings to remain in a “stuck” status despite being complete.

A new Hardware Hub firmware release is now available. This firmware is primarily a maintenance update with a larger firmware update scheduled for early-Spring. To request a firmware update to your organization’s Hardware Hub’s please contact your Customer Success Manager. A summary of the updates is provided below.

1. HDCP Signal Detection
   The Hardware Hub will now detect an inbound HDCP signal and display this within the Devices Source’s tab.
   

   

2. New Disconnection State Alerts
   In instances where a Hardware Hub is disconnected for more than 10 minutes, an alert will be issued. Below are the rules that govern disconnection and re-connection alerts:
   • Hub is Disconnected (more than 10 mins) followed by Hub is Connected (more than 2 mins): Hub notifiers will receive a Hub Reconnected email.
   • Hub is Connected (more than 2 mins) followed by Hub Disconnected (more than 10 mins): Hub notifiers will receive a Hub Disconnected email.
3. Smaller Improvements
   In instances where a Hardware Hub is disconnected for more than 10 minutes, an alert will be issued. Below are the rules that govern disconnection and re-connection alerts:
   • #167764910 – Hardware Hub – Resolved a rare issue where the stream uploading could stall.
   • #168906970 – Hardware Hub – Improved appliance recovery logic in very rare situations where an abnormal event triggers a crash in the capture card device driver.
   • #169371452 – Hardware Hub – Improved audio alert when the Device’s panel is detecting the appliance’s audio source. Previously it showed an “error detecting signal” rather than the more accurate “searching for signal”-type message.

We have successfully pushed an update to all instances residing in the United States and the European Union. For a summary of the release, please refer to the corresponding tag for Canadian zones.

An update to the YuJa Enterprise Video Platform has been released to instances hosted in our Canadian zone. This release will be made available to instances in the United States and the European Union next week. This update contains over 150+ new features and improvements with highlights provided below.

1. Introducing YuJa Pro Captioning Service Offering ADA-Compliant Captioning
   YuJa is introducing YuJa Pro Captioning, a human-based ADA-compliant captioning service that delivers 99%+ captioning. This service complements our existing human-based, third-party captioning integrations to offer competitively priced human-based captioning. We offer 24-hour, 48 hours, and 5-day turnaround options and pricing as low as $0.95 per minute. For more information, please contact your Account Manager.
   

   

2. HTML5-Based In-Browser Capture Now Available
   A new HTML5-based capture solution is now available as a beta feature of the Video Platform. This enables users to create short recordings quickly without requiring any downloads. Over the upcoming releases we will be introducing screen recording and multi-video capabilities.
   

   

3. New Video Editor Options Including Blackout Video Source and Image Title Card Insertion
   New editing options are available within the Video Editor to upload a still image as a Title Card, as well as black out a particular video source for a period of time. Blacking out a video source provides time-synchronized redaction of a particular video stream.
   

   

4. Minor Version Update to YuJa Mobile for Android application (2.1.0)
   A new minor update to the YuJa Mobile for Android was deployed to the Android Play store. This resolved 10+ small issues including an issue that could cause the Mobile Capture to crash on Android devices with stratified storage space
   

5. Recording Initiated Via Media Chooser LMS Extension Now Show Up Faster
   Content recorded by initiating the Software Capture link within the Media Chooser now more quickly selectable for LMS insertion.
   

6. Video Quizzes Now Offer the Ability to Create Custom Points (“Weights”) to Certain Questions
   To enable customized grading structures of video quizzes, Content Creators can now add customized grade points for particular questions. This enables certain questions to be weighted more heavily than others.
   

   

7. Shared Folders Are Now Continually Updated When Content Owners Add New Content to the Folder
   Folders shared with others now are updated continuously to reflect any new content that Content Owners add to the folder.
   

8. Ability to Search and Filter by User within the Admin Panel’s Audit Log
   Administrators can now filter through the audit log entries by username or name. This enables viewing audit log entries generated for a particular user.
   

   

9. Organization Management Supports Org-Level Media Player Brand Selection
   Administrators can now select a Media Player branding scheme for a particular hierarchical organization level. This released also included 15+ smaller fixes and improvements to the Organization Management feature.
   

   

We have successfully pushed an update to all instances residing in Canada and the European Union. For a summary of the release, please refer to the corresponding tag for United States zones.