Product Updates

We have released a new Software Capture for Apple version (version v5.0.0) to all instances located in the United States, Canada and the European Union. This releases contains over 75+ features and improvements. The highlights are summarized below.

1. Support for Up to 6 Simultaneous Audio, Screen or Video Sources
   Ability to record from multiple sources simultaneously, including up to two video sources, two audio sources and two screen sources in a single recording.



2. Improved Recording Toolbar with Audio-Level Bars
   Matching the PC-based Software Capture, the Apple Capture now has a new Recording Toolbar which also provides integrated audio-level bars.



3. Integrated Stream Upload Progress Indicators with Estimated Time and Bandwidth Speed
   After a recording, an Upload Status bar will appear providing accurate upload status information as your recording streams upload to the cloud-hosted Video Platform. Additionally, the estimated completion time and current connection speed are also added.



4. Installer Provides Error Message When Attempting to Install on Non-Compatible macOS
   We moved the minimum OS version message to the installer rather than the application file itself.
5. Dozens of Newly Audit Logged Events Including Full State Tracking of In-Progress Recording Uploads
   Administrators and our Support Staff can now view the upload progress of videos, along with dozens of newly logged audit events.



6. Proctoring Sessions Now Show Upload Progress Just Like Regular Recordings
   Just like regular recordings, proctored sessions now show the upload progress, as well as an extra reminder to not turn off your computer.



7. Streamlined Organization Search and Login Workflow
   The sign-in process has been streamlined with improved Organization search, a facility to auto-detect and pre-configure the user’s organization, and pre-selection of the Single Sign On login method.



8. Ability to Preset the Default Profile
   Users can now establish what the Default Profile for a given Software Capture installation should be.

We have released a new Software Capture for PC version (version v10.10.0) to all instances located in the United States, Canada and the European Union.

1. New On-Screen Annotation Toolbar Available for Recorded and Live Events
   A new Annotation Toolbar is now integrated into the Software Capture application. This Annotation Toolbar provides the ability to perform time-synchronized on-screen annotations, highlights, and freehand sketches in both recorded and live streamed scenarios.
2. Ability to Edit Out the Recording Toolbar to Make It Disappear Within the Final Video
   A pair of features with the Software Capture for PC application in conjunction with the Video Editor now provides the ability to make the Recording Toolbar disappear from the screen it was recorded on.
3. Enhanced IP Camera Support by Adding NDI Protocol Support
   The application’s IP camera support now is compatible with NDI compliant cameras. To learn more, visit the YuJa KB article: https://support.yuja.com/hc/en-us/articles/360051866373
4. “New Version” Notification and the Ability to Update the Application Directly within the Application
   The Software Capture application now provides an indicator when a new version is available. Additionally, integrated into the application is an installer that will download and install the latest version.
5. Streamlined Organization Search and Login Workflow
   The sign-in process has been streamlined with improved Organization search, a facility to auto-detect and pre-configure the user’s organization, and pre-selection of the Single Sign On login method.
6. Improved Low Storage Space Indicator and Warning Messaging
   In instances where the computer may be low on storage space, an indicator will be provided to the user as well as warning notifications.
7. Improved Compatibility with SonicWall VPN, Kaspersky and Other Third-Party Applications
   The COVID-19 situation precipitates a need to improve compatibility with a new host of applications including VPNs and anti-virus software. Based on customer feedback, we have reviewed and collaborated with a host of third-party vendors to improve compatibility.
8. Improved Framerate and Resolution compatibility with Logitech Cameras
   The Software Capture application now offers improved capability with several popular Logitech cameras including C920, C930e and VD0360 models.
9. Detection of Anti-Virus Quarantine Scenarios
   In situations where a third-party anti-virus software quarantines a component of the YuJa Software Capture for PC, a message will appear indicating that the Software Capture application may not be able to perform in a normal fashion.

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for the most recent Canadian and EU zones release. In addition to the features noted in the RC20201211 tag, the below feature was also included.

1. Streamlined Single-Sign-On Process for Externally Embedded Content
   To make the sign-in process easier for the end user, we now provide an improved authentication process when embedded content is enabled with Single-Sign-On. Now, click on the secured video and a sign-in window opens that provides the ability to authenticate with the organization’s Single Sign-On. Once authenticated, the video will auto-detect the authentication and commence playback. To learn more, visit the YuJa Support article: https://support.yuja.com/hc/en-us/articles/360059012834
   
   

We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union. This release was primarily focused on 35+ internal scalability improvements, performance of key functionality, as well as fixes and product improvements.

1. Improved Video Streaming Loading

   The HTML5-based Video Conference now performs stream loading faster with a more refined user experience.

2. Clicking the Share Button as an Attendee Takes to the Most Relevant Shared Content

   To provide an attendee with an easier experience, now clicking on the Share button in the Top Bar takes them to the most relevant shared content.

We have successfully pushed a mid-cycle update to all instances residing in the United States, Canada, and the European Union. This release is focused on increased scalability and performance as we look to 2021 with the need to even further scale-up infrastructure.

1. Improved Cloud-Side Performance of Device Monitoring within Admin Panel and Visual Analytics Suite

   With the increased load came a more definitive need to further optimize the Devices tab within the Admin Panel, as well as the Visual Analytics suite.

2. Deployed Infrastructure to Move Static Asset Delivery to the Global Content Delivery Networks (Will Be Enabled Iteratively Within Video Platform Instances)

   To improve global performance of Video Platform static asset resource loading (images, CSS files, etc.), this has been moved off our AWS-side infrastructure and now will load via the Content Delivery Networks. This will reduce page load times, as well as reduce sever load. This functionality will be deployed iteratively through Q4 to customer instances.

3. Resolved Rare Issues Which Could Stall Loading of Notifications Panel within the Admin Panel

   Deployed improvements to the Notifications tab that resolved rare issues which could cause the Notifications data to stall when being loaded.

4. Added API for Hardware Hubs to Be Remotely Auto Started

   The original API call did not adequately address auto-starts to devices without Profile IDs. Now, an API is available to auto-start 2U and 1U Hardware Hubs.

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union.

1. Cleaner More Modern Interface with Improved Action Bar Capabilities

   The HTML5-based Video Conference interface has a new look-and-feel that provides a cleaner interface, easier access to key capabilities, and a more intuitive navigation experience.

   

2. New Quick Access Buttons with Click-to-Toggle Capabilities

   The new Navigation Bar auto-hides to ensure the visual focus is on the video conference experience rather than the toolset. The buttons also provide handy click-to-toggle between various view modes and sharing tools.

   

3. Improved Video Conference Recording Synchronization

   This release includes over 25+ improvements to the video conference recording including audio synchronization.

4. Coming Soon – Native YuJa Video Conference for Android Application

   This quarter, we also anticipate introducing our beta Video Conference for Android application. This is part of a broader strategy to provide a unified, cross-device video experience for on-demand and synchronous video.

We have successfully pushed an update to all instances residing in Canada and the United States. For a summary of the release, please refer to the corresponding RC20200904 tag when deployed to the EU zones.

We have successfully pushed an update to all Video Conference instances residing in the United States, Canada and the European Union.

1. More Scalable Phone Dial-In Support with Toll-Free Access Numbers

   Previously a beta feature, attendees now have the ability to dial into a video conference. While currently free, future releases will include the ability to purchase bundles of telephone access minutes.

   

2. Streamlined Screensharing Workflow

   Now screensharing is even easier with one fewer step to initiate a screenshare.

3. Improved Notification Management and User Experience

   Notifications now appear in a more structured manner on the right-hand-side of the video conference. Settings including notification sounds, messages and timeout, which are now configurable within the Settings dialog.

   

A new Hardware Hub maintenance release is now available that provides the following improvements:

• #171733025 – Resolved rare issue which could cause a portion of the video to record but not be playable with the audio.
• #159841557 – Upgraded firmware to be more efficiently execute on a Windows 10 operating system base configuration.
• #173822351 – Resolved issue which could cause the live stream to remain disconnected after a Hub disconnects and reconnects from the Internet.
• #173823798 – Introduced new 2U and 1U BIOS process when the unit loses power to return to a Connected state instead of requiring a power-cycle.
• #174050106 – Resolved rare issue where a multi-part video could fail to upload all parts.
• #173970211 – Resolved issue of a un-closed file handler which could occur during a live stream with an inline audio device.