Product Updates

We have released a new Software Capture for PC version (version v10.6) to all instances located in the United States, Canada and the European Union.

1. Upload Progress Window Integrated with Both PC Application Recording Toolbar and Standalone Window
   Post-recording, users can now see a status upload bar to track the status of in-progress uploads. This is available on both the Recording Toolbar and a Standalone Upload window.
2. Improved Alert When a Source is Unplugged
   In instances where a recording source is disconnected mid-recording, in addition to the alert shown on the Confidence Monitor, a Windows Toast Notification alert is also provided.
3. Improved Pause Processing in Instances of Dozens of Pause Operations
   Videos where a significant number of pauses exist (10+ pause-resume sequences) now are processed in a manner that better maintains the synchronization of the audio and video feeds.
4. 15+ Smaller Fixes and Improvements Including:
   • Resolved issue that would prevent an unregistered Software Capture device from utilizing Watch Point.
   • Resolved issue where a recording could, in a specific instance, become corrupt if a source is unplugged mid-recording.
   • Resolved issue where the Video Encoding process could get stuck during an active recording.

We have successfully published a new version of the YuJa Mobile for Android application to the Google Play Store.

1. Stability Improvements Based on Customer Usage
   Leveraging the previous deployment to resolve 20+ application crashes and errors that were discovered in the field. The result is an even more stable and robust user experience.
   
2. Integration with Playback Analytics
   Playback analytics shown within the Visual Analytics now integrate with playback events generated by users when accessing the Android application.
   
3. Easier to Use Entry Screen
   The login experience has been streamlined. Rather than having to scroll through a list of Organizations and Schools, users can simply enter their email address, organization name or Instance URL to login to their organization’s configured authentication methods.
   
   
4. Direct Upload to My Media Instead of Default Collection
   The use of Default Collection has been deprecated so content will be uploaded directly to the My Media folder.
   

We have successfully pushed an update to all instances residing in the United States. For a summary of the release, please refer to the corresponding tag for Canadian zones.

We apologize for the unexpectedly lengthy upgrade process. Our root cause analysis yielded that a particular database query to retrieve transcription data with the new ASR model took much longer to execute than it did in our Canadian, European and staging instances. All instances should now be up and operating normally. We completed additional validations to ensure that normal performance has returned to all data processing sub-systems.

We have successfully released an update of the YuJa Enterprise Video Platform to all instances in the European Union and Canada. A corresponding release will be deployed to United States instances in one week.

1. Video Lifecycle Management with New Data Retention and Data Policy Management Tools
   Administrators have new tools to manage data retention including the ability to create data policies. Policies can be created with customizable rules including identifying unused data, older content, and specific content types. When executing policies, Administrators can review matching data, preview content, purge content, as well as aggregate it into an Archive Folder. In future releases, we intend to provide tools to offload Archive Folders onto offsite or AWS-side storage locations. We encourage you to try your data management workflows and provide us with feedback on future improvements you would like to see.
   
   
2. New Auto-Captioning Engine with Better Accuracy and Room Acoustic Models
   The Video Platform now provides a new auto-captioning engine that offers higher-quality auto-captioning. This auto-captioning engine also operates better in larger lecture halls and in situations where the microphone may be further away from the speaker. We encourage you to enable Model A in your organization’s Admin Panel and try it out for yourself.
   
   
3. Video Editor Now Provides Clearer Indication of Trimmed Captions
   The Video Editor provides an easier interface to edit captions while simultaneously making trims and cuts to the video (which naturally affects the caption time-points). The new Video Editor interface includes a color indicator showing which caption entries will be removed, which will have an invalid timestamp (post edit), and which ones will remain valid.
   
   
4. Increased the Maximum Video Size to 1TB
   By default, all Video Platform instances now have a maximum single file size of 1TB. For a basis of comparison, that’s about the combined size of two hundred and fifty, full-length HD movies.
   
   
5. User Interface Improvements to Browser Capture Studio
   Updates to the Browser-based Capture Studio include improvements to the compatibility across web browsers, minor improvements to the capture workflow, and better messaging once a recording is complete.
6. New Media Chooser Behavior for Blackboard and Moodle Students
   The Media Chooser is once again useable by student roles. Following changes to Blackboard and Moodle’s security model, student roles were unable to embed content. Now, the Video Platform will detect the role and place a permitted link into the chosen LMS region.
7. Sub-Organization Now Supports Auto-Provisioning of Shared Folders
   Organization Management capabilities now include the ability for sub-organization creation to automatically create a Shared Folder matching the hierarchy of the Sub-Organization structure.
8. Performance Improvements to UI Screens Displaying and Filtering Large Volumes of Users
   Several web application screens which had slightly sluggish behavior when filtering against ten-of-thousands of users has been improved. This included the Link Users within the Zoom Enterprise Connector and the Admin Panel’s Overview and Roster tabs.
9. Pre-Quiz Error Messaging to Quiz Takers with Browser Settings That Prevent LMS Gradebook Sync
   Users who are likely to have browsers or browser settings – such as disabling third-party cookies – that could prevent LMS Gradebook synchronization of quiz results will now see an in-context LMS message preventing quiz entry. This is aimed at reducing the chances that a student takes an LMS-embedded quiz without being able to transmit the resulting quiz grade to the LMS Gradebook.
   
   
10. HTML5 Video Conference Now Has Improved Screen-Reader Support
    A minor update to the Video Conference web application interface addressed a number of screen-reader issues related to missing alt-text for UI components.

The HTML5 Video Conferencing product was upgraded to provide improved recording stability across a variety of situations. This should improve HTML5 Video Conference recording reliability and stability for future recordings. We are continuing to work through some additional “edge cases” for the upcoming release.

We have released a new Software Capture for Apple version (version v 3.2.4) to all instances located in the United States, Canada and the European Union. This minor release focused on improving performance and user guidance on high-resolution Retina displays.

1. Decrease in CPU Usage When Recording Apple Retina Display Screens
   CPU usage during a recording has been significantly improved when recording the screen of Apple Retina Display screens. This should result in fewer skipped frames and better overall system performance.
2. Detection of Resolutions That May Be Too High
   In situations where the resolution, frame-rate and CPU may ultimately result in audio and video frames to get dropped, we now provide better detection of this and display a warning to the user. This warning also provides specific steps to resolve the issue.
   
   

We have released a new Software Capture for Apple version (version v 3.2.3) to all instances located in the United States, Canada and the European Union. This minor release focused on improving the audio frame buffer to prevent lost audio packets in situations where the computer is under high CPU or memory load.

A new Video Conferencing release is now available that provides the following infrastructural improvements:

1. Infrastructural Improvements
   • #171884613 – Resolved issue which could prevent the screenshare from being activated on the latest Firefox browser.
   • #171724885 – Upgraded crytographic support of media streaming sub-system to use DTLS 1.2
   • #172025893 – Automatically remove the Poor Connection inline dialog that appears once the connection quality has improved.
   • #172028694 – Improved connection stream management algorithms to perform better under high-load scenarios.

A new Video Conferencing release is now available that provides the ability for the Operations Team to dynamically provision additional capacity. At the same time, we tripled the HTML5 Video Conferencing capacity and are now working on making additional improvements this week to improve the scalability.

Update from the Operations Team: This morning, we saw approximately a 300% surge in user activity commencing on Monday at 10am Pacific and continuing to increase hour-by-hour. We made the decision to quickly provision additional capacity which is now complete.