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  • August 7, 2019

    United States Zone – Semi-Monthly RC20190809 Released

    General Platform HTML5 Video Conferencing Media Management United States Zones Video Quizzes

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 160+ new features and improvements.

    1. New Visual Search Available to Upgrade Across All Instances
      All the sub-system infrastructure and related metadata upgrades to take advantage of the new Visual Search is available to organizations. Within the next 60 days, this will be turned on incrementally to all customer instances, however we will provide the opportunity for Administrators to request it be turned on within their instances. New capabilities of the new Visual Search include:

      • Ability to perform full media library searches across all videos within all metadata types including captions, optical character recognition (slides) and comments.
      • Capability to see all matches across the timeline of the video as clickable push-pins.
      • Play All Matches feature that generates a dynamic playlist of five-second snippits of all search matches.

      We will continue to refine and improve this capability over the coming months and value your feedback in improving the quality of the visual search across your production data workloads.

    2. Ability to Perform an OCR “Sweep” on Uploaded Media
      Content Owners uploading content can now trigger an OCR sweep of their uploaded media using the same OCR-generation algorithms that run when processing content captured via our capture tools. This ensures that uploaded content displaying significant textual content can take advantage of our Visual Search capabilities.
    3. Improved Zoom Connector Integration
      The Platform’s Zoom integration is being migrated from a traditional API integration into a Zoom Marketplace application. For organizations enabling this Product SKU within their Instance, this provides an easier installation process, as well as a more future-proofed integration via Zoom’s preferred integration method. To learn more, visit our Zoom integration steps available here.
    4. Sub-Channel Rosters Can Now Be a Subset of the Main Channel Roster
      To provide more flexible intra-course sharing of content, Media Sub-Channel rosters can now be a customizable subset of the full course roster of the main Media Channel. This enables new scenarios such as, among other things, providing specific accessibility accommodations to subsets of course participants.
    5. Video Quiz Creation and Administration Now Within Media Details
      Content Creators can now create and manage their video quizzes directly within the familiar Media Details view. Previously, quiz content was managed in a special section within My Account settings. Over the coming months, we will continue to introduce new quiz capabilities, as well as improved creation workflows.
    6. Video Quiz Creators Can Now Add Hints to Questions
      Video Quizzes now support the ability to add a Hint to a question. Users who opt to view the Hint are displayed to the instructor within the YuJa Gradebook.
    7. Richer Video Quiz Question and Answer Fields including LaTeX Support
      To support more sophisticated formatting options, the question and response fields now allow entries that can exceed 140 characters and be formatted via a built-in formatting toolbar. For users wishing to create richer formatting for STEM-based content, we have also integrated support for the LaTeX language in the question and response fields.
    8. More Intuitive Question Markers Below Timeline of Video Quiz
      The Video Quiz timeline incorporates new question markers that “fill in” as a particular question has been completed.
    9. Improved HTML5 Video Conference Replay
      This release, we completely overhauled the conference replay to be more robust. This should provide both a more intuitive replay experience, as well as fewer situations with video conference replay issues.
    10. More Intuitive Thumbnail Selection Option within Media Details
      Based on customer feedback, we improved the selection of custom thumbnails within the Media Details. The new selection uses an image carousel with more clear delineation of the current thumbnail being used.
  • July 12, 2019

    United States Zone – Semi-Monthly RC20190714 Released

    General Platform HTML5 Video Conferencing Media Management United States Zones Video Quizzes

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 180+ new features and improvements.

    1. Improved Media Channels Interface with Drag-and-Drop Channel Reordering
      The release introduces a more compact, flexible and configurable Media Channels view. This includes a more compact video thumbnail, improved visibility of tabbed Sub-Channels, and most importantly, the ability to re-order published content with convenient drag-and-drop facility.
    2. Improved Media Thumbnails within Media Library View and Loading Performance
      The new, more compact Media Thumbnail has also been incorporated into My Media and EnterpriseTube. New content will also more clearly show key attributes, including duration, using a gradient overlay which uses the available space better. We also made the entire experience load faster.
    3. Video Quizzes Now Offers “Skip for Now” and “Disable Fast Forwarding” Options
      Over the coming months, the Product Team will be introducing over 50+ new interactive video and text quiz capabilities. This release, the Platform now offers two new quiz capabilities to disable fast-forwarding during video quiz attempts, as well as the ability to provide the answer immediately following a question submission.
    4. Improved Optical Character Recognition Algorithm Deployed
      As part of a longer-term project to improve the searchability and quality of auto-generated metadata, the Platform now has an improved Optical Character Recognition (OCR) algorithm. New content will automatically take advantage of the improved OCR algorithm that, among other things, will read the text off recorded slides better.
    5. Improved Auto-Generation of Table of Contents Based on Screen Transition Algorithm
      As part of the same longer-term project to improve the searchability of auto-generated metadata, the Platform now has an an improved algorithm for pre-generating the Table of Contents shown within the Media Player. This algorithm leverages screen transition data to better detect truly distinct presentation segments and, in turn, generates a more relevant Table of Contents section.
    6. Improved Iconography for Admin Panel, Analytics and My Account
      The Platform now incorporates clearer and more understandable iconography for the Left Navigation Bar within the Admin Panel, Visual Analytics and My Account.
    7. New SIS, LMS and SSO Auto-Merge Module
      Organizations now have new integration options with the ability to integrate the Platform directly into a Student Information System (SIS) while using both a Learning Management System (LMS) and Single Sign On (SSO) system. Both courses and users will be cross-matched among the systems for a consistent and unified media experience.
    8. New Podcast Syndication Capabilities
      For organizations looking to cross-syndicate channels to other forms of distribution, Media Channel owners can now generate an RSS Feed that can be enabled on a per-channel basis. This can be “consumed” by RSS syndication tools such as Apple iTunes.
    9. Auto-Resizing Media Details Dialog that Fits Better within an LMS and Smaller Screens
      The Media Details pane has been improved to dynamically adjust to the available size in two ways. First, the window vertical scroll adjusts to keep the Save buttons visible. Second, the horizontal space is used more efficiently with the left icon labels tucking away when there is not an ideal viewing size.
    10. Improved Resolution of Default Thumbnail
      For new video content, the Platform now generates and associates a higher resolution thumbnail. Previously, the thumbnail generated could appear slightly grainy when viewed within a mid-sized browser window. Please note that this is not retroactive on existing media.
    11. More Flexible External Sharing with the Share Dialog
      The Share dialog now supports the ability to input an email address to send a recipient a direct link to a video. Email recipients will get an email and if they have an associated YuJa account, they can also access it within the Shared with Me section of their account.
    12. Folders and Channels Can Now Be Sorted by Last Viewed
      Now that the Platform offers the ability to adjust the order of your content, the Product Team has also released a Sort By Last Viewed option to all production zones.
    13. Improved the Video Editor’s Launch Behavior
      Since the Video Editor opens in a new browser tab, the Platform now provides an on-screen notification that it is being launched.
    14. Improvements to Media Player Layout and Multi-Source Sync Performance at Faster Speeds
      The Media Player now has an improved capability to play multi-source content, in synchronicity, at faster speeds. Previously, we saw edge cases where, in certain browsers, at higher speeds (1.75x or faster), that the sources could become slightly out-of-sync.
    15. Improved Network Quality Detection and Notification of HLS Bitrate
      The Media Player now has an integrated notification of the current bitrate being streamed, as well as more reliable adherence to automatic or manual adjustments to the bitrate.
    16. Video Conferencing Have Ability to Change A/V Sources
      The beta HTML5-based Video Conferencing product now has the ability to switch webcam and mic sources while in a video conference meeting.
    17. EnterpriseTube Tools Can Be Turned On-and-Off
      Organizations now can selectively enable the EnterpriseTube Library and Events tab. The Product Team also moved the EnterpriseTube administrative tools into the Admin Panel Platform tab for a more consistent experience.
    18. Coming Soon – New “Visual Search” to Replace Existing “Intuitive Search” Capability
      You may have noticed an emphasis on improved metadata generation in this release. This is part of a new Visual Search capability that the Product Team is launching soon. This will eventually replace the current search capabilities (called “Intuitive Search”). This new Visual Search will enable users to:

      • Perform a deep search across all their media content and see playable push-pins where there are matches in the captions, optical character recognition, index and more.
      • Click Play All Matches to dynamically generate a unified playlist clip that shows all the matches. This enables a user to quickly find topics of interest and watch just those topic excerpts.

      Over the coming weeks, we will be launching some new media processing “horsepower” that will re-process in the background the petabytes-on-petabytes of existing media data. The end result is that all your content will be able to take advantage of this new capability.

  • June 9, 2019

    United States Zone – Semi-Monthly RC20190614 Released

    General Platform Hardware Hub HTML5 Player HTML5 Video Conferencing Media Management

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 110+ new features and improvements.

    1. New Offline Downloading Capabilities with Podcast Pre-Generation
      The Media Player now supports the ability to auto-play based on settings We now provide the ability to download directly from the Media Player without the need to wait for an email with the streams. Now, Content Owners can opt to pre-generate podcasts for viewers enabling quick and direct downloading while watching the video.
    2. Ability for Organizations to Customize Speed Controls
      Administrators have new Media Player customization capabilities to select which variable speeds, including much more granular speed options. This was a heavily requested capability from our Medical and Nursing school partners.
    3. New Top Bar and UI for HTML5 Video Conference Tool
      As part of our beta HTML5-based Video Conference, we incorporated a visual refresh aimed at a better user experience. This includes clear top-bar buttons of key tools, a higher-contrast user experience, and more attractive integrated chat.
    4. New Branded Video Conference Landing Page for Guests
      As part of the visual refresh of the HTML5-based Video Conference, we also incorporated a branded guest landing page for those joining a video conference.
    5. New Chat Integration with Visual Notification of Unread Chats
      We’ve introduced a new chat box integration that’s more similar to iMessage’s style that users are familiar with. We also introduced a visual notification on the Top Bar of the number of unread chat messages.
    6. Ability for Organizations to Adjust the Control Time Used for the Go Back Button
      Organizations can now customize the Media Player’s Go Back button’s control time. The default will remain unchanged; however, customers can now change the control time to one better suited to their users.
    7. New Control Options for Ad-Hoc Hardware Captures Initiated from Room Touch Panels
      Administrators now can manage which user and to which location an ad-hoc hardware capture should be stored in. The primary use-case is administrators would like to centralize the management of touch panel-initiated recordings.
    8. Schedule Priority Setting for CTRL=Extend Touch Panel Command
      Administrators can now choose if, when a Extend command is sent from the room touch panel, they would like to prioritize the existing auto-scheduled event or the current, active event.
  • April 16, 2019

    United States Zone – Semi-Monthly RC20190419 Released

    General Platform HTML5 Player HTML5 Video Conferencing Live Streaming Media Management United States Zones Video Quizzes

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 120+ new features and improvements.

    1. Improved In-Depth User-Level Analytics Within an Integrated View
      We introduced an improved user-level analytics view that shows Platform accesses, total play length, and usage summary for each video. The content can also be downloaded as a spreadsheet within this view.
    2. New Video Player Overlay Style Mirroring Popular Entertainment Video Streaming Platforms
      In addition to the Fixed Play Bar style, we are introducing a new Overlay Play Bar style that is activated on hover and displays the Play Bar controls against a translucent background. This mirrors popular video entertainment streaming platforms such as YouTube and Netflix that your users are familiar with.
    3. Improved Fault Tolerance of Live Stream Player in Intermittent Bandwidth Scenarios
      The Live Stream Player and related infrastructure will now perform better in low-bandwidth and intermittent-bandwidth scenarios. This includes auto-recovery logic if the connection degrades and then subsequently recovers.
    4. Storage Analytics View Loads Data Points More Quickly
      The Storage sub-panel within the Analytics’s Overview now loads 3x faster with an optimized algorithm for dataset retrieval.
    5. Media Ingested by Watch Point Now Performs HLS Transcoding
      The same HLS transcoding capabilities performed for all other media ingestion workflows is now also available for media uploaded via Watch Point.
    6. Multi-Level Captioning Workflows Now Integrated with Media Choosers
      In a previous release we introduced the ability to have multiple caption providers with different permission groups. This capability’s breadth has now been extended to the Media Chooser plugins.
    7. Multi-Select Roster Deletion Clean-up Workflow
      We improved a previously cumbersome workflow of bulk deletion of users with a new capability to bulk-select users, as well as bulk transfer those user’s assets to an Administrator’s account.
    8. Improved Organization of Accessibility Tab’s Status of External Captioning Table
      The external captioning table is now better organized chronologically with more clear column headers.
    9. Improved 21st Century Video Accessibility Act (CVAA) Support with Enhanced Customization of Closed Captioning Bar
      We now provide Administrators with the ability to customize the visual aesthetics of the Caption Bar including color, font size, font opacity, and background opacity. As well, we provide viewers the ability to adjust this, based on their personal preferences, right inside the Media Player.
    10. Ability to Add Closed Captioning Files to Videos Via Drag-and-Drop
      Within the Media Details panel, we now support the ability to ingest external caption files via drag-and-drop.
    11. New In-Video Commenting Style
      To better accommodate smaller screen-sizes – such as when a video is embedded directly into an LMS Assignment – we refined the Create Comment dialog into a more modern and compact widget that sits alongside the appropriate location on the video timeline.
    12. Beta Support for Video Conferencing on iOS and Android Devices
      Our beta Video Conferencing application now supports WebRTC-enabled mobile devices for both iOS and Android devices.
    13. Additional API-Level Support including Rate Limiting, Branding, and Replace Video
      Customers using our APIs can request the new capability set which includes additional video management facilities, as well as security improvements such as rate limiting.
    14. Delcom Button Color Customization
      Organizations using the Software Capture’s Delcom button integration can now customize which status colors should be used for each event.
    15. Infrastructural Aspects of End-User Audit Tracking
      We also wanted to provide a preview of some infrastructural aspect that are going into production throughout the quarter. This will give administrators a Birdseye View of the activities going on within their Platform instance. The core infrastructure for customer-visible audit tracking is now in place and we are now in the process of instrumenting all applications and devices accordingly. Below is an early preview of the functionality for a Software Capture recording.
  • February 23, 2019

    United States Zone – Semi-Monthly RC20190222 Released

    HTML5 Video Conferencing HTML5 Video Editor Media Management United States Zones Video Editor Video Quizzes

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 80+ new features and improvements.

    1. Media Chooser for D2L Brightspace Extension Now Supports Video Quiz Insertion and Multi-Column Gradebook Integration
      Similar to the Canvas and Blackboard implementations introduced in the last few releases, we have rolled out D2L Brightspace support for Video Quiz insertion within the Media Chooser. This includes deeper native LMS-specific integration for Video Quizzes that expand upon the more limited LTI-based Gradebook integration (which we still support). The result is that users can create video quizzes, insert them virtually anywhere in the LMS and better track the results with multi-column gradebook integration. We’ve implemented it for all LMS’s, however we are releasing it in stages. Now that Canvas, Blackboard, and D2L Brightspace are released, Moodle is next.

    2. Improved Viewability of Embedded Quizzes
      Our new LMS-specific quiz integration released this past quarter with multi-column gradebook integration has created new use-cases around embedding quizzes. To improve the viewability in “tight spaces”, we’ve created a special overlay mode in instances where the side-by-side layout isn’t possible. Note: To take advantage of this new style, the quiz will need to be re-embedded within the LMS.

    3. Improved Performance of Visual Analytics’ Bandwidth Summary and Top Videos
      Improved the query performance for loading the Top Video and Bandwidth Summary analytics data.

    4. New Fast “Initial Thumbnailing” Algorithm Implemented
      We’ve improved the algorithm used to generate thumbnails to generate it very quickly after the video file has uploaded to the Platform. This is part of a new smarter heuristic project we are working on during the month of March to improve job queueing behavior and sub-task execution.

    5. Multi-Caption Account Support for Organizations
      To provide support for organizations using multiple caption accounts – across various departments and hierarchies – organizations can setup integrations with multiple, simultaneous caption vendors and/or accounts.

    6. New In-Progress Recording Indicators within Media Library
      As a precursor to end user-facing audit logging project for non-admin users (also a project this quarter), we are introducing a Processing icon indicator that appears for in-progress (and un-uploaded) captures. Once our end user-facing audit trails are finished, a user will be able to accurately and fully trace the current status of any uploaded or recorded media item. These capabilities will be released in phases through the month of March and April.

    7. Video Editor Now Has Ability to Set the Primary Stream
      For multi-stream recordings, Content Owners can now select which source is the primary source (the one that initially appears as the larger source).

    8. Audio-Only Files Now Generate Audio Waveforms
      The Video Editor has extended support for the audio waveforms to include audio-only media.

  • February 9, 2019

    United States Zone – Semi-Monthly RC20190208 Released

    Analytics General Platform HTML5 Video Conferencing Media Management United States Zones Update Video Editor Video Quizzes

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian and European Union zones next week. This release includes over 60+ new features and improvements.

    1. Media Chooser for Blackboard Extension Now Supports Video Quiz Insertion and Multi-Column Gradebook Integration
      Similar to the Canvas implementation introduced in the last release, we have rolled out Blackboard support for Video Quiz insertion within the Media Chooser. This includes deeper native LMS-specific integration for Video Quizzes that expand upon the more limited LTI-based Gradebook integration (which we still support). The result is that users can create video quizzes, insert them virtually anywhere in the LMS and better track the results with multi-column gradebook integration. We’ve implemented it for all LMS’s, however we are releasing it in stages. Now that Canvas and Blackboard have been released, D2L Brightspace and Moodle are next.

      Note: Depending on your Blackboard Building Block plugin version, you may need to request an update from your assigned Customer Success Manager.

    2. Video Editor Supports Auto-Save to Prevent Accidental Loss Due to Refreshing the Page or Navigating Away
      As users are performing video edits, the Platform now tracks draft edits in situations of user or web-browser error such as accidentally navigating away from the editor. This feature stemmed from user feedback interviews which indicated that, though rare, losing an edit is a very frustrating and time-consuming experience. Now – we hope! – it should be a thing of the past.

    3. Video Editor Now Offers Advanced Capabilities to Increase Audio Levels
      Content where, perhaps, the audio track is too soft can now be improved with advanced support for audio amplification and re-encoding. Users can choose to amplify audio by 1.25x, 1.5x, 1.75x, 2x and 4x for any recording or uploaded media.

    4. Video Editor Supports Additional Video Insertion Options
      Content owners now have more flexible options to perform video insertions, video overrides, as well as bumper and trailer video insertions. This extends upon the, more limited, Current Time (Override) mode.

    5. More Modern Chat Capabilities within Video Conferencing Application
      Mirroring the modern look-and-feel of our Live Stream chat capabilities, we’ve introduced a better chat that includes Platform avatars, a more responsive look-and-feel, as well as support for sending URLs.

    6. Improved Ability to Customize Thumbnail Displayed for Audio Files
      Custom thumbnails for audio-only files are now used within the in-player experience while listening to the audio file. Previously, the thumbnail only showed up in the Media Library view.

    7. Visual Analytics and Courses & Groups Sections Now Show Sub-Channel Relationships and Hierarchies Within Drop-Downs
      Drop-downs and filter fields within the Visual Analytics and Courses & Groups now provide a better visual indication of Sub-Channels contained within parent Media Channels.

  • December 20, 2018

    United States Zone – Semi-Monthly RC20181221 Released

    Analytics General Platform HTML5 Video Conferencing HTML5 Video Editor Media Management United States Zones Video Editor

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian zones next week. This release includes over 50+ new features and improvements.

    1. Video Editor Caption Edits Can Now Automatically Update Indices and Transcripts – We added selection toggles to the Video Editor’s Save dialog that enable users to select if they would like their caption edits to also update the index and transcript (both PDF and text transcripts). In the next release, we will be adding some further improvements to provide both a Replace Existing option to complement the Save as New Video option.

    2. Improved Robustness of Video Analytics Percentage Watched Detection – We resolved an internal tracking issue that could prevent the Percentage Watched value from being computed properly.
    3. Improved Moodle Media Chooser Integration with Some Moodle LMS Versions – Implemented a new YuJa Media Chooser for Moodle plugin which invokes an account creation only in the specific case when the YuJa button is pressed. Please email your Customer Success Manager to receive the latest plugin.
    4. Left Navigation Bar Expansion Behavior Makes It Easier to Perform Drag-and-Drop Operations – To make it easier to navigate while performing drag-and-drop operations, opening a folder via the tree-like structure does not trigger a navigation action.

    5. Improved Left Navigation Bar Keyboard Accessibility and Visual Cues – Improved both keyboard-only navigation of the Left Navigation Bar and added a visual key to indicate the highlighted folder. Also added folder expansion with the Spacebar key.

    6. Improved Capabilities to Establish a System-Wide Publishing Delay within the Admin Panel – Previously establishing a system-wide publishing delay required Professional Services to deploy an on-demand module. Now organizations can use self-service options within the Admin panel to establish a System-Wide Publishing Delay and Content Owners can override this with Publish Now and Skip Publish options.

    7. Video Editor Timeline Now Shows Blur Regions and Image Insertion Visual Indicators – We improved the timeline to show visual indicators for elements added as video overlays.

    8. Faster Analytics Visualization for Media Objects with 250,000+ Data Points – We completely re-tooled the visualization generation algorithm used within the Visual Analytics’ Contents tab to more quickly process the analytics visualizations. This will improve the overall speed and ensure that analytics load properly for heavily used media.
    9. Blackboard Media Chooser Extension Now Compatible with Blackboard Build Contents section – The latest Media Chooser extension can be used to insert media into Blackboard’s Build Contents section. We encourage our Blackboard customers to request the newest Media Chooser for Blackboard from their Customer Success Manager.
    10. New Blackboard Integration Supports Blackboard Web Link Module Including Ability to Add Homepage Web Link – To provide improved support to our Blackboard customers, we have released a new integration capability that allows organizations to add a My Media link directly onto non-course level pages via the Blackboard Web Link Module.

    We also used this release to improve about 35+ other smaller items. In the next release, we are deepening our Device Auto-Scheduling capabilities around delegating schedule opt-out, support for audio-only editing capabilities, improved zoom-in and zoom-out within the video editor, video conferencing improvements, the ability to insert video quizzes using your respective LMS’s Media Chooser extension, and much more.

  • December 8, 2018

    United States Zone – Semi-Monthly RC20181207 Released

    General Platform HTML5 Video Conferencing HTML5 Video Editor Live Streaming Media Management United States Zones

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian zones next week. This release includes over 50+ new features and improvements.

    1. HTML5 Video Conferencing Now Offers Toll-Free Dial-In Options – We’ve added new phone dial-in options for attendees to join and participate in video conferences. The toll-free access capability is available to users of our video conferencing products. Keep in mind that this is still in beta so we will continue to be enhancing the toll-free dial-in capabilities over the coming month.

    2. Improvements to Storage Calculations for Transfer of Owner Scenarios – We improved the accuracy of user account quotas in situations where content is transferred via the Change Owner capability. We also enhanced the accuracy across a number of additional edge-cases.
    3. Improve Blackboard Assignment Integration – We deepened our Blackboard Assignment integration with improved capabilities to view embedded content within Blackboard Assignments and related screens within the Blackboard LMS.
    4. Faster and More Responsive External Captioning Permissions UI – To better support large organizations (35,000+ users), we optimized the External Captioning Permissions dialog. At the same time, we modernized aspects of the UI to more consistent with the Platform.
    5. Improved Mobile Live Streaming Support – We resolved a number of issues to improve live streaming on mobile devices, particular more recent iOS devices. Also improved layout of the embedded Live Stream Player.
    6. Cloud-Hosted Media Recoverability Infrastructure – Next week, we will be updating the Apple Capture application to include complete Media Recoverability. Media recoverability enables abruptly terminated or incorrectly terminated recordings to be uploaded and restored without manual intervention.

    By moving the recovery process to the cloud, it enables us to continue to fine-tune and strengthen the recovery algorithms without necessitating end-users’ update their software capture applications. Software Capture on PC – which already has local media recoverability – will also benefit from this new architecture in a future release that we have planned.

    In the next release, we will be: 1) improving our Visual Analytics ability to quickly process big data workloads (millions of data points) when creating visualization; 2) adding a new Blackboard LMS integrations for creating a Homepage Media Plugin; 3) providing new options within the Video Editor to automatically update indexes and transcripts based on caption edits; and more.

  • November 10, 2018

    United States Zone – Semi-Monthly RC20181109 Released

    General Platform HTML5 Player HTML5 Video Conferencing Improved Media Management United States Zones

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian zones next week. This release includes over 125+ new features and improvements.

    1. An Even Easier-to-Use and More Modern Media Experience
      We’ve introduced a more unified and easier-to-use media experience that encompasses better media library navigation elements, clearer primary and secondary action menus, as well as a host of design-forward innovations that appeal to today’s video consumer (hover effects, modern status notifications and more).
    2. Media Channels Unified with the Central Media Library
      Media Channels now open directly within the Manage Media’s All Channels view. This provides a more cohesive experience and further simplifies how users navigate within the Platform. We also offer users the ability to toggle between optimized channel-style viewing and library-style editing experiences.
    3. New Drag-and-Drop Enabled Left Navigation Element for Faster Folder Transversal and Media Organization
      We added a new Left Navigation Bar that provides the ability to quickly navigate sub-folders, move content via drag-and-drop, and publish content to channels via drag-and-drop. We also refined Administrator-level workflows when navigating large volumes of folders and Media Collections.
    4. Integrated Video Analytics Directly within Video Details
      Content Owners will be able to view at-a-glance content analytics directly within the video’s Media Details popup. Users can also delve deeper into the video analytics by simply clicking the See More button.
    5. Refined Recording Workflow with Improved Notifications
      When launching the Software Capture desktop application using the Create Recording button, the UI is clearer and more informative when the software capture is actively launching. The inline pop-up will now automatically disappear after a few moments…one fewer user click.
    6. Improvements to HTML5 Video Conferencing to Scale to Higher Loads
      We added additional load monitoring and fault tolerance to the HTML5 Video Conferencing sub-system. This includes more robust video conferencing replay recording, resolution of a number of smaller issues that could cause a premature disconnection in rare situations and resolution of an issue which prevented users from inviting participants via email.
    7. Improved Audio-Only File Streaming Compatibility with Safari Web Browsers
      We improved some aspects of the encoding used to stream MP3 files on Safari web browsers while maintaining optimized audio streaming playback on other browsers. Along the same lines, we expanded our compatibility when encoding rare and older types of MOV file formats.
    8. 50+ Smaller Fixes and Improvements
      Additionally, we used this month-long update cycle to resolve over 50+ smaller issues and improvements which we will detail in the upcoming newsletter.

    Next release, we’ll be introducing: 1) improved multi-source live stream synchronization for both hardware and software platforms; 2) the ability for individuals to have folder-level sharing via the Share action; 3) the ability to obtain a direct link to both channels and sub-folders within the Shared Folder hierarchy; 4) refinements to the video editing experience when performing granular trims and cuts.

  • October 12, 2018

    United States Zone – Semi-Monthly RC20181012 Released

    General Platform HTML5 Video Conferencing Upcoming Update Video Editor

    We have successfully pushed an update to all physical zones residing in the United States. Please note that this release will be pushed to Canadian zones next week. This release includes over 25+ new features and improvements.

    1. Improved Analytics Report Exportation Performance for Large Data Sets – When exporting large raw data sets from the Analytics tab, both the performance and overall capability have been improved.
    2. Improved Performance of Video Conference Invite for Large Groups of Users – In instances where the available number of internal users or the invite list is large, improved the page responsiveness.
    3. Improved Performance of Courses & Groups Invite dialog for Large Groups of Courses – In instances where there are thousands of active courses, improved the overall performance of the invite list.
    4. Improved Performance of the Share dialog for Large User Sets – Improved both the initial load performance and the selector to add additional users. Also added additional asynchronous aspects to improve overall load performance.
    5. Improved the Video Editor’s Zoom-In-Zoom-Out Rendering Speed – When using the zoom capabilities of the video editor, the audio waveform renders faster and more efficiently.
    6. Improved the HTML5 Video Conference Replay Stability – Handled additional “edge cases” related to the replay of the video conference afterwards.
    7. Added “Follow Me” Presentation Mode within HTML5 Video Conference – New capabilities enable viewers to automatically see what’s being presented while the Presenter toggles between documents, whiteboards and screenshares.

    We also wanted to provide advanced notice of some workflow improvement and new features that will be available in an upcoming release currently slated for late-October / early-November. This update is focused on creating a more intuitive and design-forward experience for users.

    If you’d like to learn more about these updates, please contact your Account Manager to schedule a live training session. Improvements include:

    1. Unification of Media Channels Navigation Buttons – The View Channels is now part of a unified Media Library. This promotes a more cohesive overall experience – especially for new users – when viewing and managing media. Currently, there are separate “View Channels” and “Upload & Manage” navigation buttons which historically causes some users confusion on which to use.
    2. Unification of Media Channels into the Media Library – Media Channels interface directly within the Manage Media’s All Channels view. This cohesive experience further simplifies how users navigate within the Platform. We offer users the ability to toggle between the Channel-style and Library-style viewing experience depending on their preference.
    3. Left Bar Sub-Folder Navigation Capabilities – New Left Bar capabilities simplify navigation across folders and sub-folders. This new folder navigation is also integrated with our existing drag-and-drop for convenient content publishing.
    4. Resizable Navigation Bar with Improved LMS Layouts – Along with a more compact and resizable Left Navigation Bar, we also have created a more dynamic Media Channels layout when viewed inside LMS windows.
    5. Quick Access to Video Analytics – Content owners will be able to view summary analytics directly within the Media Details popup, as well as, click to see a more detailed Content Analytics view.
    6. Clearer Create Recording Workflow with Improved Notifications – When launching the Software Capture desktop application using the Create Recording button, the UI is clearer and more informative.
    7. Design-Forward Cues and Effects – We incorporated a host of design-forward effects including innovative hover effects when navigating a specific video, modern status notifications and page transition effects. All of them are subtle but focused on creating a more appealing environment for today’s video consumer.